Hi, I'm Robinson, and I’m happy to help you today.
You can play the 360 videos using the "Movies & TV" app.
1-Right-click on the Video
2-Select Open With > Choose another app
3-Select the "Movies & TV" app in the list, and then click on the "Always button"
4-Then your video should be always opened using the "Movies & TV" app and work normally.
If the video is not recognized as 360 video automatically, click on the three dots(...) in the right bottom corner and select "Play as 360 video"
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.