Microsoft Store Not Working

I tried to install the Microsoft Store again and I got a different error. "App installation failed with error message: error 0x3: Creating the package metadata directory C:\Program Files\WindowsApps\Microsoft.WindowsStore_22311.1401.2.0_neutral_~_8wekyb3d8bbwe\microsoft.system.package.metadata failed. (0x80070003)"

Can you help me with this?

Hello, Robinson

I downloaded and installed each of them, but the Microsoft Store one shows update and when I click it it gives me the error "App installation failed with error message: An internal error occurred with error 0x800700B7." This error also shows up when I tried to download the Xbox app "We weren't able to install the app (0x800700B7)"

Just in case if this helps I looked in the WindowsApps directory using an admin terminal and these are all the WindowsStore packages:

Thanks, Endlord15

Another option that you can try is to download the Microsoft Store installer and install it manually. You can see how to do it on "Method 2: Download the Microsoft Store installer (Appx package)" in this link.

https://www.winhelponline.com/blog/restore-wind...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello, Robinson Silvestre

I'm still having the issue with my Microsoft Store not working.

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed. Please contact your software vendor.      

Windows cannot install package Microsoft.WindowsStore_11910.1002.5.0_x64__8wekyb3d8bbwe because the package is currently paused. The package must be Staged in order to proceed.

I also tried to the repair upgrade and run all the commands again and that didn't help.

I also tried to run WSReset.exe and now I'm getting a different error.

I tried running WSReset.exe before doing the repair upgrade and it prompted me saying "You'll need a new app to open this ms-window-store" but there were no options to select. After the repair upgrade it showing the error above.

I also tried to run the troubleshooter and it said it couldn't identify the problem.

I also tried to repair and reset the Microsoft Store but it disappeared from the app list.

The specifications for the Microsoft Store shows this:

Hi,

Sorry to hear you're experiencing this issue.

You can use this procedure to reinstall the Microsoft Store.

Step 1: Check if doesn't have any corrupt files on the windows.

1-Right-Click on Start then click on Windows Powershell (admin)

2- Type these commands.

sfc /scannow (and press Enter)

Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.

4-Type this command and press Enter:

Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Reset Windows Update components

1-Right-Click on Start then click on Windows PowerShell(admin)

2-Type these commands:

net stop wuauserv (and press Enter)

net stop cryptSvc (and press Enter)

net stop bits (and press Enter)

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old (and press Enter)

ren C:\Windows\System32\catroot2 Catroot2.old (and press Enter)

net start wuauserv (and press Enter)

net start cryptSvc (and press Enter)

net start bits (and press Enter)

netsh winsock reset (and press Enter)

3-Reboot your PC

4-Go to Start > Settings > Update & Security and make sure all updates available are installed

Step 3: Reinstall the Microsoft Store.

1-Right-click on Start.

2-Click on Windows PowerShell(admin)

3-Type:

Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} and press ENTER.

4-Reboot your PC

5-Open the Microsoft Store, click on Library then click on Get and Install updates.

If this procedure also fails and the Microsoft Store still does not work, you can use the Media Creation Tool to perform the repair upgrade. This procedure will repair all Windows files, apps, services, and registry keys.

1-Download the media creation tool.

https://go.microsoft.com/fwlink/?LinkId=691209

2-Run the tool and select 'Upgrade this pc now'

3-Select the option 'Keep all my files and apps'

4-Then click to update.

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.