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Laptop constantly crashing to the blue "Didn't load correctly" And "BSOD" screen

Anonymous
2023-12-06T18:35:37+00:00

Alienware m17 r5 amd
(I am by no means a professional which is why I might be asking common questions)
I very frequently, everyday, run into my laptop crashing and going to the "Didn't load correctly" screen. The error code is not always the same either, it seems to almost always be different. BAD_POOL_CALLER and KERNEL_SECURITY_CHECK_FAILURE and others that I don't quite remember. This usually occurs after restarting my computer, leaving it idle to long, turning it off and back on again, and sometimes while i'm on the Didn't Load Correctly screen, it tells me my Device ran into a problem and needs to restart as soon as I start clicking. Another thing that's probably related is that the fan's barely run, even with performance mode on you can hardly hear the fans inside, but I very rarely run into this issue while gaming because it doesn't need to have bad airflow or overheat to just go blue on me.

Just thought i'd ask here because it is starting to become worrying and none of my relatives will answer these questions for me.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-12-07T07:26:38+00:00

    Your minidump files just indicate memory (RAM) corruption no specific driver is listed

    1

    The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

    2

    If no RAM errors are found, to try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  3. Anonymous
    2023-12-06T19:10:51+00:00

    HI, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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