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Could somebody help me figure out why my PC is crashing to blue screen playing RDR2?

Anonymous
2023-12-22T20:26:45+00:00

Hello, every time i play Red Dead Redemption 2, it runs fine and doesn't even overheat on the highest graphics with some mods using a 3060 OC edition graphics card, 16gb ram, 6 core ryzen 5 4500 processor. Then randomly it glitches out with a sound glitch, locks up for like a split second before switching to a blue screen before restarting, and sometimes it will just restart without the blue screen, and rarely it will just close the game. This happens about 10 minutes playing. Idk maybe it is overheating but i do not believe it is. It doesn't even slow down or anything though before crashing. I am not sure if another game would do the same thing or not. It may be the reshade mod i am using too. Oh its windows 10 too.

after opening up the reliability settings, and looking at the errors. Idk if i did this right, but here's what i found, and thank you for any help given.

Windows 10 technical details:

Source

Windows

Summary

Shut down unexpectedly

Date

‎12/‎22/‎2023 3:09 PM

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

Code: 3b

Parameter 1: c0000005

Parameter 2: fffff8022f235c80

Parameter 3: fffffb026bad8ec0

Parameter 4: 0

OS version: 10_0_19045

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033


Description

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8022f235c80, 0xfffffb026bad8ec0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: bf825ca4-c029-4693-be31-d1183ac71cea.


The previous system shutdown at 3:07:16 PM on ‎12/‎22/‎2023 was unexpected.


Now for Red Dead Redemption 2's technical details:

Source

Red Dead Redemption 2

Summary

Stopped working

Date

‎12/‎21/‎2023 11:00 PM

Status

Report sent

Description

Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\Red Dead Redemption 2\RDR2.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: RDR2.exe

Application Version: 1.0.1491.18

Application Timestamp: 641a09af

Fault Module Name: StackHash_cf14

Fault Module Version: 10.0.19041.3636

Fault Module Timestamp: 9b64aa6f

Exception Code: c0000374

Exception Offset: PCH_08_FROM_ntdll+0x000000000009DB34

OS Version: 10.0.19045.2.0.0.256.48

Locale ID: 1033

Additional Information 1: cf14

Additional Information 2: cf1442b8702ad244dc849828019a1e8c

Additional Information 3: c124

Additional Information 4: c124bb265d82ff4079b0a161ffd21419

Extra information about the problem

Bucket ID: ef56f69682b849a1c2314450a58122dd (1310904079706301149)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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38 answers

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  1. Jonathan Deives 70,930 Reputation points Independent Advisor
    2023-12-22T22:05:06+00:00

    The minidump files do not indicate any driver or hardware causes.

    Try to force Windows to show failed drivers and produce minidump files, turn on Driver Verifier.

    Make the BSOD happen 3 times and after that see if the files were created.

    Before you run Driver Verifier, please create a new System Restore Point.

    https://answers.microsoft.com/en-us/windows/for...

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  2. Anonymous
    2023-12-22T22:02:23+00:00

    okay it should work now

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  3. Jonathan Deives 70,930 Reputation points Independent Advisor
    2023-12-22T21:45:21+00:00

    Access is private, please set it to public

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  4. Anonymous
    2023-12-22T21:39:28+00:00
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  5. Jonathan Deives 70,930 Reputation points Independent Advisor
    2023-12-22T21:03:39+00:00

    My name is Jonathan Deives. I'm an Independent Advisor and I'll be glad to help you today.

    See if your computer is creating minidump files.

    These files are in "C:\Windows\Minidump".

    Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.

    Post the link to the ZIP file here.

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