Pc stuck at advanced options

Hi,Paoooo28

You can try the following

Use Command Prompt from the Windows 10 Startup Options menu.

When the Startup Options menu appears, you need to do the following:

1. select Troubleshooting > Advanced Options.
2. Select Command Prompt from the list of options.
3. When the Command Prompt appears, type the following lines and press Enter after each line to run it: bootrec.exe /rebuildbcd bootrec.exe /fixmbr bootrec.exe /fixboot
4. To execute these commands, you need to know the disk letters of all the hard disk partitions. Type the following into the Command Prompt (but remember to use letters that correspond to your computer's hard disk partitions): chkdsk /r c: chkdsk /r d:

Disclaimer: Running chkdsk can check the file system and file system metadata of a volume for logical and physical errors. To avoid any trouble for you, do not cancel or interrupt chkdsk, and back up important data.   More information please refer to this chkdsk | Microsoft Learn.https://docs.microsoft.com/en-US/windows-server/administration/windows-commands/chkdsk

5. Restart the computer and check if the problem has been resolved.

Best wishes

Bobhe | Microsoft Community Support Specialist

Hello Bobhe,

Ive tried doing all the methods youve said,

but it didnt work.

1. For the startup repair it simply resetted with no changes.
2. I didnt have a restore point available
3. I dont have access to an installation drive nor a recovery drive.

If its important, my windows version is windows 10, I didnt have any prior problems before the day of it happening, and its stuck on a loop that I cant get out of. On the automatic repair menu before the advance options, it shows a log file thats “D:\WINDOWS\System32\Srt\Srttrail.txt”. I hope this was helpful.

Hi,Paoooo28

How's it going, has your issue been resolved, we look forward to your feedback!

Best wishes

Bobhe | Microsoft Community Support Specialist

Hello, Paoooo28

Welcome to the Microsoft Community.

I'm sorry to hear that you are experiencing such a stubborn problem with your computer. It sounds like you've already tried a few troubleshooting steps, and you can also try the following suggestions:

1. Startup Repair:

In the Advanced Options menu, select Startup Repair and follow the on-screen instructions. This option attempts to automatically fix any problems that prevent your computer from booting up properly.

2. System Restore:

If a restore point has been created before, you can try to restore your computer to a previous working condition using System Restore. Select System Restore in the Advanced Options menu and follow the prompts.

3. Recovery media:

If you have access to Windows installation media or a recovery drive, you can try booting your computer from that media and selecting the "Repair Computer" option. From there, you may have other repair options available.

Download Windows 11 (microsoft.com)

You can refer to the following links

How to: Perform a Custom Installation of Windows 11 and Windows 10 or - Microsoft Community

Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community 

If your problem is not solved, you can reply to the post again and we will continue to provide you with technical support. If our reply is helpful, please mark it as such. This will help other users who are experiencing the same problem as you! Thank you very much for your contribution to the community!

Best wishes

Bobhe | Microsoft Community Support Specialist