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LOGITECH MOUSE M275 SUDDENLY STOPPED WORKING FOR WINDOWS 11

Anonymous
2023-12-04T17:41:39+00:00

SUDDENLY I M FACING ISSUE REGARDING MY M275 LOGITECH WIRELESS MOUSE ITS NOT WORKING ON WINDOWS 11 Version 10.0.22635 Build 22635

IT SHOWING USB DEVICE NOT RECOGNIZED

THE LAST USB DEVICE YOU CONNECTED TO THIS COMPUTER MALFUNCTIONED, AND WINDOWS DOES NOT RECOGNIZED IT

IT WAS WORKING FINE FROM PAST ONE YEAR BUT FROM LAST WEEK IT IS SHOWING THIS ERROR

IN DEVICE MANAGER IT IS SHOWING

Unknown USB Device (Device Descriptor Request Failed)

Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

I HAVE ALREADY TRIED WITH NEW BATTERY, UNINSTALLING THE DEVICE, UPDATING THE DEVICE BUT WITH NO HELP ERROR WAS RESOLVED

PLEASE HELP WITH THE ABOVE ISSUE AS SOON AS POSSIBLE

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-11T17:08:59+00:00

    yes i have also tried it that to twice but with no success

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  2. Anonymous
    2023-12-05T17:12:24+00:00

    Hello, I’m Virginia, a fellow user like yourself.
    Sorry to hear you’re experiencing problems.

    Have you installed Logitech unifying receiver software - YES & are using the receiver which came with the mouse or just connecting via Bluetooth? YES, using the receiver which came

    Have you tried a different USB port for the receiver? - YES

    Have you tried re-pairing via the unifying receiver software? - YES

    ALSO I HAVE ADDITIONAL PAIR OF WIRELESS MOUSE OF PORTRONICS WITH RECEIVER WHICH ARE WORKING FINE

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  3. Virginia M 40,495 Reputation points Independent Advisor
    2023-12-04T19:49:51+00:00

    Hello, I’m Virginia, a fellow user like yourself.

    Sorry to hear you’re experiencing problems.

    Have you installed Logitech unifying receiver software & are using the receiver which came with the mouse or just connecting via Bluetooth?

    Have you tried a different USB port for the receiver?

    Have you tried re-pairing via the unifying receiver software?

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  4. Anonymous
    2023-12-06T06:11:12+00:00

    Is there also a problem with the keyboard as you seem to be typing in all capitals? - No

    Does the other mouse use the same receiver as the Logitech?
    If not are both receivers connected to the PC at then same time? If yes then the other receiver may be interfering with the Logitech mouse/receiver.

    No, i am using mouse receiver with notebook

    No

    No both receivers are not connected to PC at the same time

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  5. Virginia M 40,495 Reputation points Independent Advisor
    2023-12-05T17:49:47+00:00

    Is there also a problem with the keyboard as you seem to be typing in all capitals?

    Does the other mouse use the same receiver as the Logitech?

    If not are both receivers connected to the PC at then same time? If yes then the other receiver may be interfering with the Logitech mouse/receiver.

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