How do I fix a BSoD caused by full disk space in my C: drive?

Question

How do I fix a BSoD caused by full disk space in my C: drive?

Anonymous

Hello!

I have had some storage issues with my C: drive, subsequently causing some performance issues on my HP Omen 30L desktop. At first, I didn’t know that the storage was causing performance issues until I restarted the computer and got a BSoD. I’ve tried booting the computer in safe mode and that didn’t work. I’ve tried resetting the whole PC and removing all of my files and reinstalling windows 11 and it says I do not have enough disk space to do so. I’ve tried performing a system restore to an automatic restore point from earlier this month, but I do not have enough storage to restore the disk.

I’m super new to understanding computers so I’m feeling a bit lost and need some solutions. I’m willing to wipe the computer if need be, i mostly keep my important files on cloud based services, but if i do choose this option, I’d like some guidance on how to do properly so i don’t cause hard to repair damage.

Thank you!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

7 answers

Answer 1

Anonymous

Hi, having the same issue as above and followed the instructions to find the "hiberfil.sys" file. However when trying to delete it I get this response...

Could not find C: \hiberfil.sys

0 comments

Answer 2

Anonymous

Thank you for your reply!

I ran the command and unfortunately only pagefile.sys appears, not hyberfil.sys. Any other suggestions?

0 comments

Answer 3

If you have the folder "$Windows.~BT" you can delete it, this folder contains old Windows updates. You can use this command to delete this folder:

Del $WINDOWS.~BT /f

Another option is to go to the Download folder or any other folder and delete unnecessary files. You can use these commands:

CD C:\Users

DIR

CD YourUserName

DIR

Then you can use the commands CD + the name of the folder that you want to enter and the commands CD .. to return to the previous folder, then use the commands "Del FileName /f" to delete the file or folder.

Answer 4

Please take pictures of any BSOD error messsges or codes and post share links into this thread using one drive, drop box, or google drive.

Find one or two flash drives that you can format.

Find a working Windows computer.

Plan to create tools that you can use on the problematic computer.

Answer 5

Hi, Aidan,

Sorry to hear you're experiencing this issue.

The first thing that you can try is to delete the unnecessary file using the Command Prompt.

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Type these commands and press Enter after each one to change to the disk c:

C:

DIR *.sys /a

6-Check if the file "hiberfil.sys" is shown in the result of the command. If it's shown type this command and press Enter:

Del hiberfil.sys /f

7-When finished, close the Command Prompt and reboot your PC

The "hiberfil.sys" is a system file that contains the current memory contents of the machine state and is used by the “Sleep” and “Hibernate” power-saving options. Deleting this file will not affect any of your personal files and should free enough space to let you boot on Windows

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

Share via

How do I fix a BSoD caused by full disk space in my C: drive?

7 answers