Share via

android phone not connecting to windows pc via bluetooth

Anonymous
2024-01-18T20:16:29+00:00

hi, i have this issue for some time now, when i try connecting some device to my pc via bluetooth it sometimes doesn't work but after some work it works, thought with my phone it's a different story, i can't get it to connect with my pc - it connects for a milisecond and then stops, other devices work with my phone, i really don't know what is the issue

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-20T14:35:29+00:00

    Hi

    Welcome to Microsoft community.

    I understand your Bluetooth connectivity issue. Here are a few troubleshooting steps you can try:

    1. Restart both devices: Sometimes a simple restart can resolve the issue. Turn off both your PC and your phone, then turn them back on and try to connect again.
    2. Check Bluetooth pairing: Make sure both devices are in pairing mode. On your PC, go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device. On your phone, go to Settings > Connected devices > Pair new device.
    3. Update Bluetooth drivers: On your PC, go to Device Manager > Bluetooth, right-click on your Bluetooth adapter, and select Update driver.
    4. Clear Bluetooth cache on your phone: Go to Settings > Apps > Show system apps (you may need to either swipe right/left or choose from the menu in the top right corner) > Bluetooth Share > Storage > Clear Cache.
    5. Check for interference: Other devices can interfere with Bluetooth connectivity. Make sure there are no other devices close by that might be causing interference.
    6. Update your devices: Make sure both your PC and your phone are updated to the latest software versions.

    If none of these steps work, it could be a hardware issue with either your PC's Bluetooth adapter or your phone.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    10+ people found this answer helpful.
    0 comments