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how do I scan from an HP deskjet printer to an email

Anonymous
2024-01-20T02:55:07+00:00

How do I scan a document from my computer to an email address? I am using a Dell computer and a HP Deskjet printer

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-01-20T08:04:20+00:00

    Scanning a document from an HP DeskJet printer and sending it via email involves a few steps. Please note that the specific steps may vary slightly depending on the model of your HP DeskJet printer and the software installed on your computer. Here's a general guide:

    1. Install HP Smart App: Ensure that you have the HP Smart app installed on your computer or mobile device. You can download it from the official HP website or your device's app store.
    2. Connect Printer: Make sure your HP DeskJet printer is connected to the same network as your computer or mobile device.
    3. Open HP Smart App: Launch the HP Smart app on your computer or mobile device.
    4. Select Scan:
      • On the app's main screen, look for an option like "Scan" or "Scan Document."
      • Place the document you want to scan face down on the scanner bed.
    5. Configure Scan Settings:
      • Adjust scan settings such as color, resolution, and file type as needed.
      • Choose the destination as "Email."
    6. Scan the Document:
      • Initiate the scan process from the app.
      • After the scanning is complete, review the scanned document.
    7. Email the Scanned Document:
      • Within the HP Smart app, there should be an option to send the scanned document via email.
      • Follow the prompts to compose an email, add recipients, and send the email with the attached scanned document.

    If your HP DeskJet printer has a touch screen or control panel, you may also be able to initiate scans directly from there:

    1. Place Document:
      • Place the document on the scanner bed.
    2. Access Scan Function:
      • On the printer's control panel, navigate to the scan function. This may be labeled as "Scan," "Copy," or a similar term.
    3. Configure Scan Settings:
      • Use the control panel to configure scan settings, including the scan destination as "Email."
    4. Initiate Scan:
      • Start the scanning process using the control panel.
    5. Check Email Settings:
      • Confirm that your printer is configured with your email settings, such as SMTP server details.
    6. Email the Scanned Document:
      • After scanning, check for an option to send the scanned document via email directly from the printer's control panel.

    Remember to consult your HP DeskJet printer's user manual for specific instructions tailored to your model. If you encounter any difficulties, refer to the HP support website or contact HP customer support for assistance.

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  2. EmilyS726 225.6K Reputation points Independent Advisor
    2024-01-20T03:30:24+00:00

    Hello, this is Emily.

    This is less of a Windows question, but more of an HP product specific question.

    It depends if your HP printer/scanner has EWS feature.

    Please refer to your HP printer/scanner user guide, or use this HP's support document to see if your model is one of those, if so, the instruction is provided there by HP: https://support.hp.com/us-en/document/ish_65185...

    Further issue related to this, please reach out to HP support or post in their community forum. https://h30434.www3.hp.com/

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