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Sometimes when I open games with Easy Anti Cheat, it gives me a 30004 error and bluescreens. It said it was because of my HDD so I repaired it but it still gives me the error.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I think I found the problem. It is Malwarebytes thinking Easy Anti Cheat is malware. I can turn off Malwarebytes, open the game, then turn it back on and I get no crashes. I only tried this once and it worked so I will be running more tests to see if it keeps working.
All your minidump files indicate a virtual driver associated to the Easy anti-cheat software is causing your system to crash, there is no other issue indicated on your Windows installation or with drivers.
The Easy anti-cheat software is known to cause system crashes, go to the support page for your PC on the manufacturers website and ensure your BIOS is fully up to date and ensure Windows is fully up to date, then completely uninstall the Easy anti-cheat software, restart your PC and download the latest version of that software available.
Here is the Dropbox link :) https://www.dropbox.com/scl/fi/9fjpbcjl9w6a4m0x1gcr0/012024-71406-01.zip?rlkey=4k9o5bbhr80bd7ln6g8m0my78&dl=0
Hi, I am Dave, I will help you with this.
Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so we can take a look for you.
I also have Malwarebytes
