HOW TO RE-INSTALL HID-COMPLIANT TOUCH SCREEN

Question

HOW TO RE-INSTALL HID-COMPLIANT TOUCH SCREEN

Anonymous

Good day, my HP LAPTOP 15-ef1041nr used to have a touchscreen but no longer does. The Pen and Touch on the settings is now indicated as "No pen or touch input is available for this display."

Question: What should I do to make it touchscreen work again?

Thanks.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

Answer 1

VARADHARAJAN K 9,676 Volunteer Moderator

You should test your laptop with the following tools, which can be download from HP's official website

HP PC Hardware Diagnostics Windows

HP PC Hardware Diagnostics UEFI

HP Laptop - 15-ef1041nr Software and Driver Downloads | HP® Support

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Answer 2

Hello,

Thanks for reaching out! I'm Microsoft user like you.

Please right click on Start Button -> Device Manager -> Expand the Human Interface Devices list -> Right-click the HID-compliant touch screen device, and then click Uninstall it.

Reboot your computer then Enable it again from Device Manager.

If issue still persisits then please download this Diagnostics tool from HP to investigate hardware related issues in your Laptop.

https://support.hp.com/help/computer/display-to...

In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

Best Regards,

Prakash

Answer 3

Anonymous

Thank youuu <//3

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Answer 4

Anonymous

Thank you so muchhhhhhhhh <//3

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HOW TO RE-INSTALL HID-COMPLIANT TOUCH SCREEN

4 answers