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Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-29T18:01:42+00:00

    I tried reloading Windows 11 and Microsoft Office at the request of Tech Support, and still encountering the problem. I worked in IT over 40 years and requested to talk to a level 3 support person and was declined. By searching the internet this Copy and Paste issue is a known problem and does not appear to be a number one priority because it has been around for two years. Microsoft needs to get their act together because Copy and Paste is used by almost everyone in the industry.

    30+ people found this answer helpful.
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  2. Anonymous
    2024-01-09T15:11:32+00:00

    Here it is 01/09/2024 and the copy and paste in windows 11 is still not working after opening 5 cases with Microsoft Tech Support.

    30+ people found this answer helpful.
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  3. Anonymous
    2024-03-12T15:22:57+00:00

    I've been working with Microsoft Support since Dec 29, 2023, on this issue almost daily. I've finally been working with Level 3 for the last 2 weeks with no success. Reloading Windows 11 and Microsoft Student 2021 many times. Since it was a new Dell P/C (3 months old) Microsoft Level 3 made the request that I contact Dell and request a complete reinstall of the operating system. Dell support was not very much help, they did offer software support for $90 and no guarantee that it would be fixed. Being an IT specialist over 40 years I passed on the offer and expressed my feelings on their support. However, they did provide me with a link to reinstall the operating system myself. After about four hours I was able to backup and restore the P/C back to factory settings. After the install I ran all the Dell updates, Windows updates and Office 2021 updates and so far, but it's early, I have not had the issue with Copy and Paste, Microsoft support has been outstanding on helping with the issue. I asked if anyone else reported the problem and the Tech said no, so I copied and pasted many of these postings and attached them for his review, no comment. It appears this had been a problem for a few years, I think it is related to Office 365 which offers Word, PowerPoint and Excel. When you install Microsoft Office Student 2021 which has Word, PowerPoint and Excel it clashes with Office 365 products. I'm a dedicated IT specialist who will not give up until it's fixed. If I can get Microsoft to fix it for me then maybe they will roll it out in one of their updates. Good luck, hope this helped.

    10+ people found this answer helpful.
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  4. Anonymous
    2024-01-04T17:13:44+00:00

    Same issue, waiting for response.

    10+ people found this answer helpful.
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  5. Anonymous
    2024-01-16T10:39:23+00:00

    I'm facing with the same problem

    10+ people found this answer helpful.
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