If the drive will not show up in Windows, there will be no software solution to fix that drive.
Seagate external hard drive not showing in windows explorer
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Anonymous
So I recently got a new laptop
I have a Seagate external hard drive that I used to use on my other computer, however that computer has been broken for 1 year (maybe more). So I haven't used the hard drive in a while, and it hasn't been tested since then.
When I plug it into this new laptop, the expansion lights up to let me know that it's on, and when I go to devices and printers on the computer it does show up as "expansion desk". But it isn't visible in the windows explorer, so I can't access any of my files or save anything new to the hard drive.
It's obviously working as the light is coming on and the laptop is recognising that it's plugged in, I just can't figure out how to access it.
The laptop is HP Omen I5-7300HQ, Windows 10
Expansion is Seagate SRD00F2 4TB
Any help would be much appreciated!
Windows for home | Windows 10 | Devices and drivers
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9 answers
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DaveM121 871.3K Reputation points Independent Advisor2024-01-07T14:54:43+00:00 Hi, I am Dave, I will help you with this.
Right click your Start Button and open Disk Management.
Expand the bottom pane so all drives are visible in that pane.
Please provide a screenshot of that window.
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Anonymous
2024-01-07T15:12:45+00:00 Hi, thank you for replying but unfortunately it won't work
It just says "connecting to virtual disk service"?
I've restarted the computer and it hasn't helped
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Anonymous
2024-01-07T16:41:13+00:00 Okay, thank you so much for the help :)
There's no way to fix the drive or recover my files? -
Anonymous
2024-01-07T15:27:31+00:00 Yes it loaded straight away when I disconnected the hard drive, this is what it showed
Would this mean that the hard drive is broken?