System reimaging

That depends on what you mean when you say "system reimaging."

An image is an identical copy of a hard drive. They are commonly used for backup. When you restore an image, the image over-writes the hard drive, so everything that was previously on the drive is permanently gone.

When corporations say they are reimaging a computer, it means they are restoring a previously created image, typically because they are preparing the computer for use by a new employee.

What do you mean by "system reimaging"?

Sorry, but that still doesn't explain what they (or you) plan to do.

If you're concerned about keeping your bookmarks, the easy solution is to sync your browser to your Microsoft account or your Google account, whichever you are using. When you sync to your cloud account, you can choose to store your bookmarks in the cloud, where they are always available to you. You can sign in to your browser, on any device anywhere in the world, your bookmarks will appear in the browser.

My personal laptop had an issue loading and after diagnostics, they said there were no faulty parts and a system reimage should fix the issue.

They will do a data backup, just wasn't sure if bookmarks could be saved or not. They are not synced to an account. When I asked them, they told me if it's saved on the drive, it'll be moved with the exception of programs. Those will need to be reinstalled. Typically web browsers save your bookmarks as data and should come over.

Hi,

I'm Rodrigo and I'll help you.

If you clean install or do a system reset, you will lose your unsynced bookmarks.