Share via

Mouse is not adjusting to monitor in portrait orientation.

Anonymous
2024-01-08T21:26:37+00:00

I have a laptop and 2 external monitors. My main monitor is connected to my laptop via HDMI (the only hdmi port the laptop has). The second monitor I have is connected via a usb-c to hdmi adapter, and it is the monitor that I have in portrait orientation. So to give you a clearer picture, on the left is my laptop, in the middle is my secondary monitor in portrait orientation, and then on the right is my main monitor. In Windows display settings I have everything set up correctly, but for some reason my cursor movement between all displays is not adjusting. Going from my main monitor, or my laptop, to my secondary monitor, my cursor is still moving like my secondary monitor is still in landscape mode. The cursor movement is not fluid at all, it's completely wrong. What's more is the it doesn't even work on the secondary monitor, meaning that if I have a tab open on the secondary monitor I can't click or do anything but drag the tab. Please help, I cannot figure out a fix for this.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-10T02:14:39+00:00

    Hi

    Welcome to Microsoft community.

    It seems like you're experiencing two issues: incorrect cursor movement between monitors and inability to interact with windows on the secondary monitor. Here are a few suggestions to troubleshoot these problems:

    1. Check Display Settings: Make sure the orientation of each monitor is correctly set in the Windows display settings. Right click on your desktop and select Display Settings. In the settings, you can select each monitor and set its orientation. For your secondary monitor, make sure it's set to Portrait. Also, verify that the monitors are arranged correctly in relation to each other in these settings.
    2. Update Display Drivers: If the display settings are correct, the issue might be with the display drivers. Check the manufacturer's website for the latest display drivers for your laptop and monitors.
    3. Check USB-C to HDMI Adapter: The problem may be related to the USB-C to HDMI adapter. Try to connect the monitor directly to the laptop, if possible, or try a different adapter.
    4. Check Monitor Settings: Some monitors have their own settings for orientation. Check if your secondary monitor has such options and if so, make sure it's set to Portrait.
    5. Reset Display Settings: Try resetting all display settings to their default values. Then, reconfigure your monitors one by one. This can often fix issues that arise due to incorrect or conflicting settings.

    If none of these suggestions resolve your issue, please provide more details about your laptop model, monitor models, and the version of Windows you're using.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    1 person found this answer helpful.
    0 comments