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Accidentally shut down my pc during reset

Anonymous
2024-01-22T18:57:08+00:00

Hello, I accidentally shut down my pc while resetting it, and now it won't boot. It displays the Dell logo with loading dots and 'preparing' under it, and then I get an error message that states: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation.". I have tried getting into windows recovery mode, but it doesn't work. changing the boot settings in the BIOS also doesn't fix anything. I know I could get a fresh windows install, but I don't have a flash drive with 8 GB or more.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2024-01-22T19:44:17+00:00

    Hello, how are you?

    I'm sorry about this problem on your computer, but unfortunately you will need to create a Windows installation USB to fix it.

    What happens is with the interruption in the reset process, some files must have become corrupted, so you will need to redo the process with the USB for everything to be corrected.

    I recommend that you follow the procedure below, please.

    Step 1

    Create installation media another computer.

    Follow the guidelines on the link below, please:

    https://answers.microsoft.com/en-us/windows/for...

    Step 2

    Configure in your computer's BIOS to start via the USB installation.

    ***If you have any questions on how to start the USB installation, you can refer to this guide please.

    https://www.groovypost.com/howto/bios-uefi-setu...

    1. Boot with the Pen Drive;
    2. When the installation window appears, click Repair your computer;
    3. Click Troubleshooting;
    4. Advanced options;
    5. Click Restore PC > Choose between "Keep Files" or "Remove All".

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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