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how can i increase my computers maximum ram capacity?

Anonymous
2024-01-12T14:36:07+00:00

how can i increase my computers maximum ram capacity? I ran wmic memphysical get capacity and it says only 4 gb, but i checked my motherboards specs online and it supports upto 32 gb of ram. I tried adding a new identical mem module in the other slot and my computer won't continue to boot. but when I checked the BIOS it recognizes the other 4 gb ram. what do i need to do or change in the BIOS in order to upgrade my ram.

my motherboard is from MSI - A68HM-E33 V2 (MS-7721)

i'm currently using 4gb of DDR3 - and I have another identical RAM that I wanted to add

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 872.1K Reputation points Independent Advisor
    2024-01-12T15:25:19+00:00

    Thank you for that information, your processor is also not a limiting factor.

    Remove the old stick of RAM and insert the new stick of RAM, does your PC boot up normally on the new stick of RAM?

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  2. Anonymous
    2024-01-12T15:22:02+00:00

    I have AMD A8-7600 Radeon R7

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  3. DaveM121 872.1K Reputation points Independent Advisor
    2024-01-12T15:11:36+00:00

    Hi, I am Dave, I will help you with this.

    Your motherboard has a maximum RAM rating of 32GB (2X16GB) dual channel, not 4GB.

    What processor do you have on your motherboard?

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