Could you drop me a link to a tutorial on how to do that?
BSOD CRITICAL_PROCESS_DIED
Hello,
My PC has been bluescreening a lot recently and giving various errors. I have managed to fix most of them (one was VirtualBox drivers, one was SSD running too hot, etc) but my computer is now continuously getting the BSOD error: CRITICAL_PROCESS_DIED.
I have reinstalled Windows and run sfc, dism and chkdsk and all seem to be fine.
My hunch is that it's an SSD issue as I can leave my computer idle for hours no problem but it will crash randomly during games and desktop use. Additionally, I have been completely unable to get a minidump file as the BSOD error does not go above 0%, which seems to be indicative of SSD failure.
I can confirm due to CrystalDiskInfo that my SSD is no longer overheating due to a new fan I installed and its health score is 93%, however, this issue continues to happen when I play a game or use the desktop for too long.
Any help would be greatly appreciated. I am willing to give any other information necessary and here are my PC specs:
Windows Version: 11
Motherboard: Gigabyte H310M S2H
Processor: Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz
SSD (M.2 NVMe): Kingston SKC3000D2048G 2TB
Memory: Corsair CM4X8GD3000C16K4D 2x8GB
PSU: EVGA 600W 80 Plus Standard Power Supply (not modular)
GPU: NVidia 3060Ti Founder's Edition
Thanks in advance
Windows for home | Windows 11 | Devices and drivers
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42 answers
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Anonymous
2024-01-02T17:06:51+00:00 -
VARADHARAJAN K 9,726 Reputation points Volunteer Moderator2024-01-02T16:49:10+00:00 Enable standard nvme controller in bios .
Or
Download kingston nvme driver, unzip file, copy driver files to usb pendrive, while installing windows, install nvme drivers
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Anonymous
2024-01-02T16:34:45+00:00 Okay so nothing is working and I’m trying to reinstall windows from a usb stick.
However, the windows installer is not picking up my SSD. What do I do here other than send it into an inspection service?
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Anonymous
2024-01-02T09:25:29+00:00 Thank you for the reply Mitchell. I will try the things you’ve mentioned to try and get a successful boot out of it.
I am currently waiting on a delivery for a usb stick that I can use to try and boot if nothing else works.
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Anonymous
2024-01-02T06:19:31+00:00 Hi SamTurner4,
Thank you for your additional message. I have also noticed that you are having an enthusiastic discussion with our volunteers on this issue.
From our point of view, the method of reinstalling the system using an ISO image file is actually different from the new installation system, because this way is not necessarily complete. What you can do with an ISO image file is to replace the system files on the entire computer, but this may not contain drivers or third-party software.
In general, to completely rule out the possibility of driver failure, we recommend that users update all drivers in the device as much as possible.
I noticed that you seem to have made a fix for "VirtualBox" in the past, but for now, I would probably advise you to uninstall it, as we have previously received reports of blue screens caused by VirtualBox.
In the absence of enough information at this time, I recommend that you try this by referring to the following instructions in the link:
As for the event viewer, what you really want to focus on is the error record corresponding to the point in time when the blue screen appears. You'll notice that errors are time-stamped (down to the second), and that only the point in time corresponding to the incident is the most specific:
According to the latest blue screen error message you provided, the error code is:
REGISTRY_FILTER_DRIVER_EXCEPTION
The following is the parsing information for this error code:
Bug Check 0x135 REGISTRY_FILTER_DRIVER_EXCEPTION - Windows drivers | Microsoft Learn
The directly directed process is:
WdFilter.sys
WdFilter.sys is the Windows Defender driver file, which is part of the Windows operating system. It is mainly used to monitor access to the file system and scan it if needed to ensure that the files do not contain malicious code.
If the error goes directly to WdFilter.sys, then I recommend that you try updating Windows Defender: Open the Windows Defender Security Center, click the "Virus and Threat Protection" TAB, and then click "Update Definition." This will help ensure that your Windows Defender always has the latest virus definitions and fixes.
But considering that the problem arises after you use an ISO image file, it makes me wonder if it's possible that the image file is incomplete.
From the latest screenshots, "No NVME Device Found," which means that your motherboard cannot recognize your SSD at this time. This is more troublesome because there is no way to back up even the data in the SSD.
Let's assume there are no hardware failures with your SSD. The general investigation process is as follows:
- Ensure that csm support is enabled on the mainboard. In the boot menu, enable other PCI device items and disable all others.
- If the fault persists, you may need to restore the motherboard to its default Settings.
- On other devices, visit the official website of the mainboard, download the corresponding driver or firmware, and then update the driver or firmware for the mainboard with the help of the mainboard after-sales support.
But if no matter what you do, your SSD is still not recognized by your motherboard, then this may be an SSD hardware failure. In this case, do not hesitate to send your device to the after-sales service for inspection.
Best regards,
Mitchell - | Microsoft community support expert from MSFT