Edge won't let me download the troubleshooter.
It can't be downloaded securely.
HP Firmware Update in Windows 11 update
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Anonymous
I just got my new hp computer.
In windows 11's Update list is HP Firmware 15.20.
Is the there a way to prevent the installation of this?
If it's what I think it is it' a BIOS Update.
The last 2 times I tried to Update the BIOS the update failed and left me with rocked pc.
This is the reason I needed a new computer.
James
Windows for home | Windows 11 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
11 answers
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Anonymous
2024-01-05T23:19:13+00:00 -
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John DeV 162.1K Reputation points Independent Advisor2024-01-05T23:07:18+00:00 Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Note: It is always recommended to download and install drivers from the manufacturer's Support page. If you're not experiencing any hardware issues, there's no need to install this driver update.
Please check if you can still use the “Show or Hide Updates” troubleshooter to hide the driver update. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try hiding the HP Firmware driver update that will show in the list. You may try restarting your pc if it helps.
http://download.microsoft.com/download/F/2/2/F2...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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John DeV 162.1K Reputation points Independent Advisor
2024-01-05T23:54:51+00:00 Please see the attached screenshot on how to download the troubleshooter in Edge browser.
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Anonymous
2024-01-05T23:37:57+00:00 I installed chrome but the link to the troubleshooter is dead. I click on the link in your response and nothing happens
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John DeV 162.1K Reputation points Independent Advisor
2024-01-05T23:20:37+00:00 Please try another browser like Chrome or Firefox and let me know how it goes.