Share via

Can't enter Safe Mode on Windows 11 PC

Anonymous
2023-05-16T12:09:14+00:00

Hi All, i've got the error on Windows 11 Login screen that says my 'credentials cannot be verified', i've tried getting the PC into safe mode, but can't get safe mode to boot? I've tried all the steps of restarting with shift, i get all the correct options i.e. Troubleshoot, Startup Settings. When i'm prompted to press 4 or 5 for same mode (with or without networking) I press 4 or 5 and in restarts only to take me back to the sign in page? I've tried command prompt and yet again only takes me back to the sign in page where i can't login..... any help would be much appreciated. I have also tried F8 on start up and this won't allow me into safe mode either.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

16 answers

Sort by: Most helpful
  1. Anonymous
    2024-01-21T14:55:48+00:00

    Is this a JOKE MICRO >?> > > > ?> ? > ? ? ? can u all just make things work not change to worse / /. . .. u are all ussles ty

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-30T16:24:15+00:00

    Um, windows 11 does not have this option from the repair disk/media. There is no option to enter safe mode from anywhere within the troubleshooting section when booting from a usb drive. It simply does not exist. Windows 10 is not the same as windows 11.

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-30T16:26:15+00:00

    There is no 'startup settings' option in the advanced troubleshooting setting when booting from usb. These are the only options.

    9 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-07T22:00:42+00:00

    I have the same problem with entering safe mode, and I noticed it when I wanted to scan my PC offline through Microsoft Defender. After automatic reboot, there is no scanning, instead a blue window opens with language selection. After that, the selection of buttons where there is no SAFE MODE.

    Windows 11 reinstalled for nothing...

    (23H2) - 22631.3085

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-05-16T12:51:11+00:00

    Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.

    I'm sorry to hear that you're having trouble entering Safe Mode on your Windows 11 PC.

    Use a recovery drive or installation media:

    1. Boot from the recovery drive or installation media.
    2. Select your language preferences and click Next.
    3. On the next screen, click on Repair your computer.
    4. Choose Troubleshoot, then Advanced options, and finally, Startup Settings.
    5. Click on Restart, and you should see the Startup Settings menu.
    6. Press the corresponding key (4 or 5) for the desired Safe Mode option.

    If you still have issues, please try to repair Windows and do the same procedure to check if you can boot Windows in safe mode.

    How to Boot or Repair Windows Computer using the Installation Media

    https://www.thewindowsclub.com/boot-or-repair-w...

    https://www.youtube.com/watch?v=c7Qeg40UheQ

    how to download and install windows

    https://answers.microsoft.com/en-us/windows/for...

    If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.

    Best,

    Mostafa

    __________________________________________________

    Disclaimer - There is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before downloading and installing it.

    3 people found this answer helpful.
    0 comments No comments