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Replacement USB Adapter for Wireless Keyboard 850

Anonymous
2024-01-29T09:51:50+00:00

Hello,

I lost the USB dongle for my Microsoft Wireless 850 Desktop keyboard and mouse.

Can I order a replacement part that will work with my existing devices?

Thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-01-29T10:26:22+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you.

    The USB dongle and Microsoft keyboard are a set and arrive as a matched pair. The dongles are not interchangeable.

    The device and receiver have the same frequency. Since the USB dongle is programmed specifically for your device, a replacement cannot be obtained.

    However you can try to connect with Microsoft support using below link.

    https://support.microsoft.com/contactus -> Select PC accessories

    In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

    Best Regards,

    Prakash

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