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How do I fix my Account?

Anonymous
2024-01-24T20:16:11+00:00

Hello everyone! I'm having trouble signing into my Microsoft account. I've tried resetting the password, but it still won't work. When I log in to my account, it lets me in at first, but then it says to stay logged in. I click yes, but then it says the wrong password. Can anyone help me?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-29T15:56:31+00:00

    It still doesn't work my phone is logged into it though.

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  2. Anonymous
    2024-01-26T02:32:21+00:00

    If it's while signing in using a website, I suggest clearing your browser's cache, cookies, and site data then retry signing in. For Microsoft Edge, you can follow the steps in the link below.

    https://support.microsoft.com/en-us/microsoft-e...

    Also, have you tried using a different browser or device to check if you will be able to sign in?

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  3. Anonymous
    2024-01-25T13:54:07+00:00

    It is on a website and Sure! I can take one

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  4. Anonymous
    2024-01-25T00:08:48+00:00

    Hi, Andy.

    I'm Jen. I'm an independent advisor and would happily help you figure this out.

    To make sure I'd be sharing helpful advice, may I ask if this happens when signing in to your PC or when you sign in to a browser? Can you also share a screenshot of the error message you are getting?

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