These are what im seeing on screen, the last image is when i boot up safe mode.
I have been getting a startup error, how to fix?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
After not using my pc for a few days I have tried to start it up and I keep getting a message of “reading media” and then a black screen that says my device ran into a problem with the error code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
I tried running safe mode to maybe try to uninstall drivers but i cant even run safe mode because I get the message “Windows cannot complete installation in Safe Mode. To continue Installing Windows, restart the computer.”
What do I do to fix this and be able to use my pc and what caused this?
Windows for home | Windows 10 | Performance and system failures
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10 answers
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Anonymous
2024-02-08T12:49:14+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA 170.7K Reputation points Independent Advisor2024-02-08T12:19:25+00:00 Hi,
A clean install if different from Resetting the PC, and requires a USB drive. Do you have access to a spare PC?
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Anonymous
2024-02-08T12:52:39+00:00 Ive had this issue before with my wifi card driver but this has been fixed for weeks and last time i was able to boot up safe mode to confirm it was the driver. I have not tried to take it out and see if the wifi card is causing it yet.
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Sumit D - IA 170.7K Reputation points Independent Advisor
2024-02-08T07:51:15+00:00 Thank you.
The last option is a clean install after rescuing your files.
If that doesn't help, consider doing a clean install after rescuing your files.
Rescue Files when Windows won't start
https://answers.microsoft.com/en-us/windows/for...
How to do a clean install
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Anonymous
2024-02-08T02:40:50+00:00 Ive also tried using the commmand tool and typed i think msoode into it and now my screen just says “Just a moment…” when I turn it on and it has been like that for 5+ minutes