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Unable to connect to internet over VPN.

Anonymous
2024-02-20T10:57:01+00:00

So, my issue is a bit tricky. I have my work VPN which is required for working on any company project. I was able to connect via it just before the weekend but now it has stopped working. When connected via the said VPN, I am unable to browse through any web browser or open apps like Slack, but the thing is if I am connected to a Google Meet meeting or a Slack huddle before connecting to VPN, I am still able to stay connected to the meet/huddle when connected to VPN, but nothing else works. This is hampering my work so need help at the earliest

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-02-20T16:13:45+00:00

    If this is the case, ensure that the default gateway setting is empty/unchecked.

    1). Search for the and navigate to Control Panel > Network & Internet > Network & Sharing Center > Change Adapter Settings.

    2). Right-click the VPN connection adapter and then click Properties.

    3). Click on the Networking tab.

    4). Open Internet Protocol Version 4 (TCP/IPv4) by double-clicking on it.

    5). Choose Properties > Advanced and go to IP Settings.

    6). Uncheck the Use default gateway on the remote network option.

    7). Click OK to save changes.

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  1. Anonymous
    2024-05-21T12:02:15+00:00

    If this is the case, ensure that the default gateway setting is empty/unchecked.

    1). Search for the and navigate to Control Panel > Network & Internet > Network & Sharing Center > Change Adapter Settings.
    2). Right-click the VPN connection adapter and then click Properties.
    3). Click on the Networking tab.
    4). Open Internet Protocol Version 4 (TCP/IPv4) by double-clicking on it.
    5). Choose Properties > Advanced and go to IP Settings.
    6). Uncheck the Use default gateway on the remote network option.
    7). Click OK to save changes.

    Hi good day, I am following your guide but under no 6, I can't find 'Use default gateway on the remote network'.

    Windows 10 pro, Version 1903, Build 18362.175

    I have added screenshot of what Is under step 6

    20+ people found this answer helpful.
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  2. Anonymous
    2024-02-20T13:35:40+00:00

    Hi Ravi,

    I cannot change the VPN or its location as the VPN server and the VPN are a company mandate.

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  3. Anonymous
    2024-08-12T15:22:09+00:00

    Thank you!!! Worked and got me back to work quickly!!!

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  4. Anonymous
    2024-02-20T11:32:41+00:00

    Hey Yashwant,

    My name is Ravi, and I am an independent advisor. I am happy to help you. :)

    I understand the internet isn't working when you use a VPN.

    If you can change the location for the VPN, it most probably will solve the problem because it will change the IP address.

    If it doesn't work, using a different VPN is a good idea. Some browsers like Opera has a built-in VPN which works better than an external VPN extension or app.

    Feel free to get in touch again if you have any additional questions.

    Cheers,

    Ravi

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