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How to fix error 0xc000000d while trying to factory reset PC?

Anonymous
2024-02-18T23:38:48+00:00

I've attempted to solve this on my own by searching the internet, only to find people who are actually just unable to boot their devices and solve it through WinFE or some other method. I'm stuck on what to do, as it seems nobody else has this issue while resetting their PCs, and I'm just trying to get a fresh start after several years of not really cleaning the files or anything of that nature. I've presed Enter to try again, which doesn't work, I can't access the recovery environment, as it just boots regularly for some reason, and attempting to access the startup settings doesn't actually work either.

The error in question:

Recovery

Your PC/Device needs to be repaired

A required device isn't connected or can't be accessed.

Error code: 0xc000000d

You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device Manufacturer.

Windows for home | Windows 11 | Recovery and backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. EmilyS726 234.5K Reputation points Independent Advisor
    2024-02-19T00:13:15+00:00

    Hello, this is Emily.

    I am afraid you will have to do a clean install to achieve the same result as reset.

    To perform a clean installation of Windows 11 using the Windows Media Creation Tool. You do need to get access to another computer so you can download the Windows installation files into a flash drive, then use the flash drive to help your computer. Hopefully you have a spare computer, or you can have friend or family help you.

    The following steps should be done on a working Windows computer:

    Download the Windows Media Creation Tool from Microsoft's official website. https://www.microsoft.com/software-download/win... click on the "download now" button under "Create Windows 11 Installation Media"

    Run the tool and select "Create installation media for another PC."

    Choose "USB flash drive" as the media to use for the installation and select "Next."

    Connect a USB flash drive with at least 8 GB of free space to your computer.

    Select the USB flash drive you want to use, and then select "Next."

    The tool will then download the required files and create the installation media.

    =====================================================

    Now these steps will  be done on your problematic computer:

    Go to the computer's BIOS boot menu to have it boot from the USB drive.

    Follow the on-screen instructions to install Windows 11, making sure to choose "Custom install" and select the option to delete all existing partitions.

    Once the installation is complete, you'll have a clean installation of Windows 11 on your computer.

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  2. EmilyS726 234.5K Reputation points Independent Advisor
    2024-02-19T00:39:53+00:00

    Yep. When it is restarting after the installation, you can safely remove the USB.

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  3. Anonymous
    2024-02-19T00:31:55+00:00

    Once that process is done, I can take out the USB right?

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