Hi Gerome, I am a Microsoft user like you, try to help you solve this problem together!
What needs to be confirmed is whether there has been any abnormal operation before this? Or installed third-party apps?
According to your description, it seems that there is a problem with the system file. It is recommended to repair it as follows
1、System file check and repair:
Press the win key, enter CMD in the search bar, select the best match, right-click the administrator mode "→ Enter: (Note the space, enter the command one by one and confirm)
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
DISm /Online /Cleanup-image /RestoreHealth
SFC /SCANNOW
(File repair in safe mode may be required)
Restart your computer when finished
2、Perform clean startup to eliminate third-party software interference
First, uninstall all third-party antivirus and system optimization software from the device
① Press the WIN+R combination key to open the Run dialog box;
② Enter msconfig during runtime;
③ Find "Services", click "Hide All Microsoft Services" in the bottom left corner, and then click "Disable All";
④ Click on the "Enable" tab, then click to open the "Task Manager";
⑤ , disable all options during startup;
⑥ Then click "Restart"
Attention: Restore password login mode before execution (Windows hello may affect)
How to perform clean startup and troubleshoot problematic application services in Windows
https://support.microsoft.com/en-us/topic/how-t...
If it returns to normal, please refer to the above link for guidance to investigate the specific affected applications
Hope the above advice helps you! If you fail to solve the problem, please click "Reply" to feed back relevant information and screenshots for further countermeasures.