Sorry for the 'late response.
I will recommend that you try to uninstall and reinstall the Acer Care Center.
Follow the uninstall guide from the link below.
https://support.microsoft.com/en-us/windows/uni...
Follow the instructions from the link below on how to download the Acer Care Center
https://community.acer.com/en/kb/articles/76-ac...
I hope this helps. Feel free to ask back any questions and keep me posted.