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23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”

Anonymous
2024-01-06T14:13:11+00:00

Hello! So, as I mentioned above, after I’ve updated to the newest windows version my unreal engine games just crashing. Error that I have each time is “UE4 game has crashed and will be closed! Fatal error!”. I have no idea how to fix that, but I think this may be the problem with this certain windows built.

I’ve tried reinstalling all drivers, game, deleting game folder in the c:\user\local, reinstalled windows three times, turned memory integrity off, tried to change settings in NVIDIA control panel, but nothing. Help me please!

My pc specs are

MSI NVIDIA RTX 4090 24gb

Intel core I9-14900k

2 (2x32GB) RAM sticks G.skill 6000mhz 64GB

All games and system installed on different MSI and Samsung M.2 drives

Windows update is the latest available for windows 11.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-29T23:07:23+00:00

    Ever since the February 23H2 update, my Unreal Games crash as well. I play Dead By Daylight and it would say that Unreal had an exception and caused a crash. I tried on Xbox game pass and it did the same thing. Unreal Fatal Error. Game will be closed. I just reverted back to the 2H22 update and no problems since (other than having to wait for my dead by daylight ban of 48 hours since it was causing me to DC so many times). I created a restore point and called it SAFE WINDOWS and am considering updating to the the January update at the most just to see if it was that particular update. The known issues & resolved issues do not mention anything in regards to Unreal. So I am not sure if they are aware of it. But that was my fix for now. I have disabled updates for 5 weeks (the max apparently).

    I had done the same troubleshooting steps as well (doing a clean install of windows, doing a clean install of my graphics card software, drivers, etc) nothing solved the issue until I reverted back to the 22H2 version via the Microsoft Update Catalog.

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  2. Anonymous
    2024-01-09T04:12:55+00:00

    Sure thing, when I click on such sites I hope to find a solution, but usually nothing, so I'm glad if I could help anybody.

    In addition to what I said before, here is the link to the Web-Archive with .iso file of windows 22h2

    https://archive.org/details/windows11_20220930

    1 person found this answer helpful.
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  3. Anonymous
    2024-01-08T11:52:28+00:00

    For anybody who may have the same problem - I’ve fixed it. I managed to find iso of 22h2 windows 11, installed it, stopped all updates for 4 weeks and everything works now. I believe 23h2 has some problems yet, quite unstable.

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  4. Anonymous
    2024-01-06T22:00:23+00:00

    Thank you for the fast reply! Just launched the game to get fresh dump files, got windows defender update, thought it would help, but played 3 minutes and it crashed again. Also, I don't have them where you said I should look, but I found in a different place. So here is the link Minidump . Thank you!!

    In addition to that, this time I've got a little bigger error message than I had before.

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  5. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2024-01-06T16:57:08+00:00

    Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, the issue might be a display driver error, in addition, we need to further check and analyze the root cause, can you please check if you have minidump files on the PC:

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

    To upload and share the link using One Drive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Note: If you cannot see Minidump files, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Then please upload it by following the steps from the link.

    Let me know how it goes and I hope that helps.

    Bernard

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