Thank you for the information. We can try a few troubleshooting steps.
Let's start with checking the print spooler services:
- Open Windows Services by searching for "Services" in the Start menu.
- Locate the "Print Spooler" service.
- If it's stopped, right-click and select "Start".
- If it's already running, right-click and select "Restart".
Try printing again. If this doesn't work, let's try the next.
- Go to Windows Settings -> Bluetooth & devices -> Printers & scanners.
- Click on your Epson printer.
- Select "Printer properties" and go to the "Ports" tab.
- Make sure the correct port is selected (often a USB port or its IP address if networked).
Let me know the outcome of these two troubleshooting options I provided.