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You have to turn it on.
Waves Maxx Audio Pro not detecting any output device
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Anonymous
I think some windows update caused this or something. Basically my headset which has a built in microphone is plugged into the headphone jack of my laptop. When it is plugged in it should show some output device options including Headset, Headphone etc. But it started not showing anything despite it being plugged in properly. Due to this the microphone connected to my headset doesn't work and isn't being detected, but for some reason the speakers of the headset itself does work. Someone help please.
Update: I tried updating my Realtek audio driver and my audio sounds better from the headset but mic still isn't being detected. Also now it looks like this, I cant even select any options.
***moving this thread to Windows forum from Gaming and Xbox / Hardware and network / Controllers and accessories***
Windows for home | Windows 10 | Devices and drivers
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5 answers
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Anonymous
2024-08-14T15:24:27+00:00 - Go to Dell Support
- Search your product ID or serial number, you could find it via CMD: wmic bios get serialnumber
- Look for Driver tab, filter by Audio. Download > Install > Restart if asked.
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Anonymous
2024-06-14T15:44:17+00:00 I'm have this same issue with a brand new Dell. I've tried 3 different bluetooth headsets all with the same issue. When they are disconnected Maxx shows my desk speakers and everything works fine. When I connect any headset the first box changes to a round speaker and the 3rd box changes from a microphone to a headset and says it's not supported. Has anyone come across a fix yet?
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Anonymous
2024-02-29T12:41:54+00:00 Hello，JosephT71
I found a link to an official reset of Waves Maxx Audio Pro for you to try:
Steps to Reset MaxxAudio Pro Functionality | Dell US
Disclaimer*: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.* If you are going to modify BIOS Settings, please back up all your personal files first to ensure you do not lose data.
Looking forward to your reply!
Best Regards，
Rota Ye |Microsoft Community Support Specialist
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Anonymous
2024-02-18T05:51:52+00:00 Hello，Vinayak Nandan
Thank you for posting in the Microsoft community.
Knowing that you are not detecting any output devices in Waves Maxx Audio Pro, you can firstly go to the laptop manufacturer's website to download the latest USB drivers, override and install them into the system, then reboot the device to ensure that the audio-related drivers have been updated to the latest version, and then you can test the following two issues, which will help us to confirm whether there is any abnormality at the hardware level This will help us to confirm whether there is any abnormality at the hardware level, and make it easier for us to take troubleshooting steps at the system level afterwards:
- You may have another output device connected to the same port to check if it works.
- If there is another port, try connecting the headset with microphone to another port.
- Connect the device to another computer and see if it is recognised.
Finally, please right-click on the Start icon and select Device Manager, check if there is any microphone related content in the drop-down list of "Audio Input and Output".
Looking forward to your reply!
Best Regards，
Rota Ye |Microsoft Community Support Specialist