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Keyboard and Mouse input is lagging

Anonymous
2024-02-16T14:33:13+00:00

Hi all, hope you all are having a great time.

The keyboard and mouse input is lagging every few seconds or minutes.

Not only the Bluetooth keyboard and mouse input but also the direct input from the laptop keyboard and trackpad are also lagging and this is extremely frustrating.

I feel like it started happening after the Windows update.

These are what I have done so far,

  • change the chrome setting for higher performance
  • performance setting to maximum performance (power mode)
  • changing the Bluetooth module and trying other USB slots - I assume it is not coming from the Bluetooth side as the embedded keyboard and mouse input are lagging too.

Looking forward any potential resolution to rescue me from lagging hell.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-17T11:19:06+00:00

    Hi Hannie727,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    I'm sorry to hear that you are experiencing keyboard and mouse input lagging issues on your laptop. Here are a few steps you can take to try and resolve the issue:

    • Update Device Drivers: Make sure all your device drivers, especially those for the keyboard and mouse, are updated. You can do this through the Device Manager or by visiting the manufacturer's website for the latest drivers.
    • System File Checker (SFC) and DISM: Run the System File Checker (SFC) and Deployment Image Service and Management Tool (DISM) to check and repair system files. Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support
    • Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC. Start your PC in safe mode in Windows - Microsoft Support
    • Creating a new user account is an effective troubleshooting step because it can help determine whether the problem is related to the entire system or just to a specific user account. Please follow the steps below to create a new user account: Create a local user or administrator account in Windows - Microsoft Support 

    If the problem does not exist under the new account, the problem may be related to your previous user profile. In this case, you can try to repair or reset the profile of your existing user account, or continue using a newly created account.

    I hope these steps can help you fix your keyboard and mouse input lagging issues. If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-10-26T01:52:44+00:00

    Two days ago suddenly my windows ten desktop pc keyboard and mouse stopped working. After restarting the PC, the keyboard did not work.

    I'm try with a different USB mouse and enter the password with the help of the on screen keyboard and check in the PC device manager, but the ps2 mouse and keyboard are not visible in device manager. I'm also Update drivers.. but there's no use.

    ** Finally I'm remove the ps2 mouse from PC.. then the keyboard display on device manager and it works very well. It is known that if there is a problem with the mouse, the keyboard will also not work.

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