Greetings, Veronica! My name is Arif, and I will assist you today.
I am sorry to hear that you are facing this issue. Could you please confirm if it is happening only with the Google Chrome app or with other apps as well?
Have you tried uninstalling Google Chrome, restarting your PC, and once your PC is back, reinstalling the Google Chrome app to check the issue?
Warm Regards,
Arif