How do I install Microsoft Solitaire Collection when the message says I already own it! (I did up until yesterday, but today it's gone missing. It is NOT listed as an app on my laptop.

Hey Susan!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on the Microsoft Solitaire Collection.

Kindly try to perform the following workaround according to Independent Advisor Smug Puppy: https://answers.microsoft.com/en-us/windows/for...

"If you click on Start button and then the Settings Cog icon.

In the Settings window, click on Apps.

Scroll down the list and see if Microsoft Solitaire Collection is there.

If it is, click on it and then click on Advanced options.

Then click on Reset.

If it is not in the list, then find Microsoft Store.

Click on it and then click on Advanced options.

Then click on Reset.

Reboot your computer and now see if you can install the game."

If it doesn't work, I highly recommend you directly contact Microsoft Casual Games Support as they have the right tools and resources to investigate your issue properly on their end. Please submit your ticket through the link below:

https://microsoftcasualgames.zendesk.com/hc/en-...

Thank you for your kindness and understanding! Please let me know if you need anything else.

Best regards,

Darhyl

Reinstall Solitaire Collection that I own

Reinstall Solitaire Collection