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How to do a ticket system with outlook or any Microsoft application ?

Abdulrahman Alzhrani 21 Reputation points
2022-02-15T21:13:32.637+00:00

Hi,

I work in a college and we need a simple ticketing system that can be done through outlook emails or any other Microsoft application.

If not possible with Microsoft applications, then any other application that is free and simple to use. And also allow me to do a path for the ticket.

Outlook | Windows | Classic Outlook for Windows | For business
Developer technologies | Visual Basic for Applications
Accepted answer
  1. Doug Robbins - Word MVP 1,171 Reputation points
    2022-02-22T21:34:45.333+00:00

    See Kevin Stratvert's YouTube tutorial at https://www.youtube.com/watch?v=Hk9ZZuvBPrQ At about the 4 minute mark, instead of selecting to execute the merge to the printer, select to execute it to Email.

    For a more capable operation, use my Merge Tools Add-in that Kevin demonstrates in the following YouTube tutorial https://www.youtube.com/watch?v=yj_s3cdfVDY

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  1. Doug Robbins - Word MVP 1,171 Reputation points
    2022-02-20T08:50:10.687+00:00

    Set up your ticket as a Word Mail Merge Main Document to which you attach and Excel data Source that contains the ticket numbers and email addresses and then execute the merge to Email.

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  2. Alex 1 Reputation point
    2025-01-01T22:53:51.75+00:00

    Jitbit Helpdesk offers tight email integration with outlook/office365 emails. It's paid though, but they do offer educational/nonprofit discounts if requested

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