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Design capacity is equal to full charge capacity in battery report

Anonymous
2024-02-09T18:58:11+00:00

My battery report is acting very weird... it shows the design capacity equal to that of full charge capacity and both are decreasing over time. Can anyone help?

I use my laptop plugged in most of the time.

every week I drain the battery to 10-15% for its health so I shouldn't be getting this problem.

Windows for home | Windows 11 | PC Health Checker

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  1. Anonymous
    2024-08-18T00:24:42+00:00

    Hi sir i have a problem with my laptop and i dont know why

    8 people found this answer helpful.
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  2. Anonymous
    2024-02-12T18:04:32+00:00

    Hi sir , i have the same problem but there is another problem , my laptop is a HP ENVY 13"(2018) with 52wh battery, i ran the CMD battery report test and i got this result :

    BATTERY 1
    NAME KC04053XL
    MANUFACTURER 333-2B-49-A
    SERIAL NUMBER 1621
    CHEMISTRY LION
    DESIGN CAPACITY 28,613 mWh
    FULL CHARGE CAPACITY 28,613 mWh
    CYCLE COUNT -

    im not complaining about how much it drops bcs its a 2018 laptop ,but this not seems right because i have 52mWh as a "DESIGN CAPACITY" so i downloaded a 3rd party sloftware to get another report ,,,,, and i got exactly the same result.

    so what is happening, i think you may have an answer for that

    thanks

    6 people found this answer helpful.
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  3. Anonymous
    2024-05-19T15:07:07+00:00

    I bought a new battery less than a week but this is what I am experiencing, dell power management also show notification your AC power adapter is not rated and system will adjust battery power automically.

    DESIGN CAPACITY 32,560 mWh
    FULL CHARGE CAPACITY 4,248 mWh
    5 people found this answer helpful.
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  4. Anonymous
    2024-02-11T11:44:18+00:00

    Dear Harjas Singh

    Thank you for posting in the Microsoft community.

    If you have been using your laptop for a long time, usually 3 years or more, there is a natural drain on your laptop's battery.

    If your laptop has not been in use for a long time, you can press WIN+X to go to Device Manager - find the battery picture - right click - Properties - uninstall the battery driver - reinstall it. Restart your computer.

    Or update the BIOS firmware

    For laptop batteries it is not recommended that you use the battery below 20% often.

    Generally keeping it at 80%-20% is sufficient.

    It is not recommended to use your laptop while charging the battery with a charger, as this can cause additional loss of battery life.

    Usually laptops have a separate monitoring app to check the battery health.

    You can go to the manufacturer's website and download the corresponding software, for example, Battery Health, to check the actual battery loss.

    I hope the above information can give you a reference.

    Best Wish

    Shawn Z | Microsoft Community Support Specialist

    5 people found this answer helpful.
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  5. Anonymous
    2024-05-23T14:13:23+00:00

    In this case. You have to recaliberate your laptop battery. Let it drain to 0 percent from 100 and then, recharge it again to 100 percent not using it. And recheck. Also. What brand of laptop are you using?

    2 people found this answer helpful.
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