Design capacity is equal to full charge capacity in battery report
My battery report is acting very weird... it shows the design capacity equal to that of full charge capacity and both are decreasing over time. Can anyone help?
I use my laptop plugged in most of the time.
every week I drain the battery to 10-15% for its health so I shouldn't be getting this problem.
Windows for home | Windows 11 | PC Health Checker
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
6 answers
Sort by: Most helpful
-
Anonymous
2024-08-18T00:24:42+00:00 -
Anonymous
2024-02-12T18:04:32+00:00 Hi sir , i have the same problem but there is another problem , my laptop is a HP ENVY 13"(2018) with 52wh battery, i ran the CMD battery report test and i got this result :
BATTERY 1 NAME KC04053XL MANUFACTURER 333-2B-49-A SERIAL NUMBER 1621 CHEMISTRY LION DESIGN CAPACITY 28,613 mWh FULL CHARGE CAPACITY 28,613 mWh CYCLE COUNT - im not complaining about how much it drops bcs its a 2018 laptop ,but this not seems right because i have 52mWh as a "DESIGN CAPACITY" so i downloaded a 3rd party sloftware to get another report ,,,,, and i got exactly the same result.
so what is happening, i think you may have an answer for that
thanks
-
Anonymous
2024-05-19T15:07:07+00:00 I bought a new battery less than a week but this is what I am experiencing, dell power management also show notification your AC power adapter is not rated and system will adjust battery power automically.
DESIGN CAPACITY 32,560 mWh FULL CHARGE CAPACITY 4,248 mWh -
Anonymous
2024-02-11T11:44:18+00:00 Dear Harjas Singh
Thank you for posting in the Microsoft community.
If you have been using your laptop for a long time, usually 3 years or more, there is a natural drain on your laptop's battery.
If your laptop has not been in use for a long time, you can press WIN+X to go to Device Manager - find the battery picture - right click - Properties - uninstall the battery driver - reinstall it. Restart your computer.
Or update the BIOS firmware
For laptop batteries it is not recommended that you use the battery below 20% often.
Generally keeping it at 80%-20% is sufficient.
It is not recommended to use your laptop while charging the battery with a charger, as this can cause additional loss of battery life.
Usually laptops have a separate monitoring app to check the battery health.
You can go to the manufacturer's website and download the corresponding software, for example, Battery Health, to check the actual battery loss.
I hope the above information can give you a reference.
Best Wish
Shawn Z | Microsoft Community Support Specialist
-
Anonymous
2024-05-23T14:13:23+00:00 In this case. You have to recaliberate your laptop battery. Let it drain to 0 percent from 100 and then, recharge it again to 100 percent not using it. And recheck. Also. What brand of laptop are you using?