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Desktop does not sleep after 15 minutes

Anonymous
2024-02-11T04:20:23+00:00

Under “Power and sleep,” my desktop is set to go to sleep after 15 minutes.  Under “additional power settings” it is set for “high performance.” However, the desktop does not go to sleep after 15 minutes. Sometimes it doesn't go to sleep for hours.

I ran the power troubleshooter but it did not detect a problem.

Why can't this simple setting work?

Windows for home | Windows 10 | Performance and system failures

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  1. EmilyS726 225.6K Reputation points Independent Advisor
    2024-02-11T21:15:54+00:00

    Looks like your media player is what's preventing the computer from entering sleep mode. Can you end that in Task Manager, and see if it makes any difference. If not, run the same command again and let me see what it says then.

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  1. EmilyS726 225.6K Reputation points Independent Advisor
    2024-02-11T22:57:16+00:00

    You are welcome. Keep me posted either way.

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  2. Anonymous
    2024-02-11T22:31:51+00:00

    OK. I ended the media player and it no longer appears when I run the command. Sounds like that should fix the problem. Will post back here if it does not.

    Thank you.

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  3. Anonymous
    2024-02-11T21:11:32+00:00

    Here is the screenshot. It probably does not matter but the power mode is better performance, the plan is balanced, and the PC is supposed to sleep after 20 minutes. I should have checked before posting.

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  4. EmilyS726 225.6K Reputation points Independent Advisor
    2024-02-11T05:05:58+00:00

    Hello, this is Emily.

    Can you please type cmd in the search on the taskbar, and make sure you select "run as administrator" to launch Command Prompt, then run this command:

    powercfg -requests

    Then share a screenshot please?

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