Share via

Why is my windows update not working?

Anonymous
2024-02-19T06:58:45+00:00

After downloading the latest windows 10 update I restart & update as requested. It goes to the configuring updates, don't turn off computer, but is stuck at 0% for a couple of hours. In the end I have to turn off the computer to be able to use it again.

I've never had this problem before, long configuring depending on the update, but stuck like this, no!

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Gopal Krish 2,860 Reputation points Independent Advisor
    2024-02-19T07:37:52+00:00

    Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.

    I understand your frustration regarding the stuck Windows update and forced shutdown. Before working through the possible solutions, kindly provide the details below

    Could you tell me which specific update you were trying to install (e.g., KB number)? Did you notice any error messages before turning off the computer?

    Have you tried restarting your computer again and attempting the update once more?

    Meanwhile, please try the following steps and see if that fixes

    Step 1: Run the Windows update troubleshooter

    Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters. Next, under Get Up and Running, select Windows Update > Run the troubleshooter.

    Step 2: Reset Windows Components

    • Type the Command Prompt in the search box of Windows. Right-click it and choose Run as administrator to continue.
    • Once the command prompt opened. Type these commands in the command prompt and press Enter each time:

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

    rmdir %systemroot%\SoftwareDistribution /S /Q

    rmdir %systemroot%\system32\catroot2 /S /Q

    regsvr32.exe /s atl.dll

    regsvr32.exe /s urlmon.dll

    regsvr32.exe /s mshtml.dll

    netsh winsock reset

    netsh winsock reset proxy

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    When it is finished, restart the computer and try again to update Windows to see if the error still occurs.

    I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!

    Regards,

    Gopal

    1 person found this answer helpful.
    0 comments
  2. Kapil Arya 37,686 Reputation points Volunteer Moderator
    2024-02-19T08:19:48+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-windows-update-not-working-in-windows-11-10

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    0 comments