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Why can't i find a AMD bluetooth driver?

Anonymous
2024-02-07T16:53:55+00:00

i have been looking for one but cant seem to find one

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-07T18:20:59+00:00

    There is no Bluetooth icon or anything of the sort

    10 people found this answer helpful.
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  2. David-M 110.5K Reputation points Independent Advisor
    2024-02-07T17:25:45+00:00

    Hi. I'm David, and I'm happy to help you.

    What is the manufacturer and model of your computer?

    If you prefer, you can send a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply.

    5 people found this answer helpful.
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  3. David-M 110.5K Reputation points Independent Advisor
    2024-02-07T18:33:24+00:00

    Have you enabled the "Show hidden devices" option in the "View" menu?
    If yes, it looks like you never had a Bluetooth adapter on this PC.

    The PC specifications say the following:
    "1 x M.2 (key E 2230) Slot for Wi-Fi + BT Module"
    Source: https://www.asrock.com/nettop/AMD/DeskMini%20A3...https://www.asrock.com/nettop/AMD/DeskMini%20A3.. 
    This means your PC has a slot for adding an optional Bluetooth + Wi-Fi adapter. But it doesn't mean it comes with this adapter from the factory.

    Can you open the PC and identify if there is a Wi-Fi + Bluetooth adapter in the M.2 slot?

    3 people found this answer helpful.
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  4. David-M 110.5K Reputation points Independent Advisor
    2024-02-07T18:16:34+00:00

    Please do the following:

    1. Press "Windows + X" and select "Device Manager";
    2. Click on the "View" menu and select "Show hidden devices";
    3. Expand "Bluetooth";
    4. If the Bluetooth adapter is listed, right-click and select "Properties". Check if there is an error in "Device Status".

    If you are unable to identify the Bluetooth adapter, please send a screenshot of the devices under the Bluetooth category.

    3 people found this answer helpful.
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  5. David-M 110.5K Reputation points Independent Advisor
    2024-02-07T17:45:21+00:00

    Thanks for the screenshot.

    The information on the ASRock website is a bit confusing. Maybe that's why you didn't find the driver.

    Please confirm that your PC is the one in the link below.

    https://www.asrock.com/nettop/AMD/DeskMini%20A3...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    3 people found this answer helpful.
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