Machine in question is a Dell Vostro 5625 running the latest Windows 11 (although issue did occur before the 22H2 update). Seemingly randomly, and daily if not multiple times a day I am getting an issue where web pages will not load in edge or chrome until I restart the computer. While it's happening other web based applications like onedrive, teams, zoom calls, outlook, even pinging webpages still works, just nothing will load in a browser. Some things I've noticed: Twice it has happened right as I've started sharing my screen (not great since I'm leading training), I'm not sure if this is related or It happens in the office both through ethernet and wifi, and also at home through ethernet and wifi. So can rule out modem/router as the cause. What I've tried: Reset network settings twice Upgraded all drivers + BIOS to the most recent ones available on Dell support Done the usual ipconfig /flushdns /release /renew etc. Disabled proxy Manually set DNS to google (DNS at work is using google anyway and at home is PiHole going through to google DNS) There are a few other systems that recently started being used by other staff that have been downgraded from Windows 11 to Windows 10, too early to say if they have the same issue. I also have another of the same laptops still new in the box here. If troubleshooting over the weekend doesn't work I will open that up and see if it has the same issue. I previously had a hp 250 g8 that was doing the same thing on Windows 10, but updating the ethernet/wifi drivers seemed to fix that. Any other things to try would be appreciated.

Been having the same issue for a few weeks and finally had time to troubleshoot today. Fresh Windows 11 build (a few weeks old) All installed browsers suddenly stop working, while IP connectivity and DNS still work fine Internal LAN sites also broken Tried everything listed in thread (disable ipv6, netsh cmds, etc.) with no successful result. Got fed up and started refreshing page in browser after killing processes and services until it started working after I killed... The Xbox App/Process . Really? What the hell microsoft? This worked for me. Hope it helps others. Not sure what xbox app is doing, I may delve deeper into it later... But don't have time for this nonsense.

I'm having the same issue on my Lenovo Legion 5 laptop with Windows 11. I've updated to the latest intel Wi-Fi 6E AX211 drivers released 2/2024 and continue to have this issue where if the computer sits idle for a couple hours or over night when I come back to it web pages won't load all the way, most won't load at all. When I connect ethernet it gets better but still has the same issue. I took a look at the event viewer and found this.

I just checked my windows 11 ipv6 setting and it was already disabled, thx

Generally if you're running a server with Group Policy, it's best to refer to Q&A or one of the other IT Pro forums. Otherwise I can keep helping you. I'd also contact Dell Support via the Dell Support Assist app (which will also keep drivers and BIOS updated) or here: https://www.dell.com/support/incidents-online/u... Dell Community forums is also pretty good and has engineers on staff: https://www.dell.com/community/Dell-Community/c... I hope it help. Do let me know if I can help more.

Hi Beau. I'm Greg, 10 years awarded Windows MVP and Volunteer Moderator, here to help you. Try another browser to compare. Clear each browser cache and cookies: https://www.online-tech-tips.com/computer-tips/... https://www.lifewire.com/how-to-delete-cookies-... Try disabling all extensions to see if this helps: https://community.box.com/t5/How-to-Guides-for-... https://support.microsoft.com/en-us/microsoft-e... For Edge, repair it in Settings > Apps > Apps & Features > Microsoft Edge > Manage > Repair, also reset in Edge Settings > Reset Settings. For Firefox refresh it in it's Settings as shown here: https://support.mozilla.org/en-US/kb/refresh-fi... Reset Chrome here: https://support.google.com/chrome/answer/329621... https://www.lifewire.com/how-to-reset-google-ch... If that fails uninstall the browser (except Edge) in Settings > Apps > Apps & Features, restart PC then reinstall browser from fresh download: Firefox download: https://www.mozilla.org/en-US/firefox/new/ Chrome download: https://www.google.com/chrome/ Edge download (to reinstall over itself as a Repair Install): https://www.microsoft.com/en-us/edge Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary. ______________________________________________ Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Internet connected but Webpages not loading on new Windows 11 machine.

Anonymous

Machine in question is a Dell Vostro 5625 running the latest Windows 11 (although issue did occur before the 22H2 update).

Seemingly randomly, and daily if not multiple times a day I am getting an issue where web pages will not load in edge or chrome until I restart the computer.
While it's happening other web based applications like onedrive, teams, zoom calls, outlook, even pinging webpages still works, just nothing will load in a browser.

Some things I've noticed:

Twice it has happened right as I've started sharing my screen (not great since I'm leading training), I'm not sure if this is related or
It happens in the office both through ethernet and wifi, and also at home through ethernet and wifi. So can rule out modem/router as the cause.

What I've tried:

Reset network settings twice
Upgraded all drivers + BIOS to the most recent ones available on Dell support
Done the usual ipconfig /flushdns /release /renew etc.
Disabled proxy
Manually set DNS to google (DNS at work is using google anyway and at home is PiHole going through to google DNS)

There are a few other systems that recently started being used by other staff that have been downgraded from Windows 11 to Windows 10, too early to say if they have the same issue.
I also have another of the same laptops still new in the box here. If troubleshooting over the weekend doesn't work I will open that up and see if it has the same issue.

I previously had a hp 250 g8 that was doing the same thing on Windows 10, but updating the ethernet/wifi drivers seemed to fix that.

Any other things to try would be appreciated.

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Anonymous

2024-02-12T18:39:10+00:00
Been having the same issue for a few weeks and finally had time to troubleshoot today.
- Fresh Windows 11 build (a few weeks old)
- All installed browsers suddenly stop working, while IP connectivity and DNS still work fine
- Internal LAN sites also broken
Tried everything listed in thread (disable ipv6, netsh cmds, etc.) with no successful result. Got fed up and started refreshing page in browser after killing processes and services until it started working after I killed... The Xbox App/Process. Really? What the hell microsoft?

This worked for me. Hope it helps others. Not sure what xbox app is doing, I may delve deeper into it later... But don't have time for this nonsense.
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Anonymous

2024-04-07T16:53:43+00:00

I'm having the same issue on my Lenovo Legion 5 laptop with Windows 11. I've updated to the latest intel Wi-Fi 6E AX211 drivers released 2/2024 and continue to have this issue where if the computer sits idle for a couple hours or over night when I come back to it web pages won't load all the way, most won't load at all. When I connect ethernet it gets better but still has the same issue.

I took a look at the event viewer and found this.
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Anonymous

2024-01-26T22:40:41+00:00

I just checked my windows 11 ipv6 setting and it was already disabled, thx
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Anonymous

2022-11-25T19:33:23+00:00

Generally if you're running a server with Group Policy, it's best to refer to Q&A or one of the other IT Pro forums. Otherwise I can keep helping you.

I'd also contact Dell Support via the Dell Support Assist app (which will also keep drivers and BIOS updated) or here:

https://www.dell.com/support/incidents-online/u...

Dell Community forums is also pretty good and has engineers on staff:

https://www.dell.com/community/Dell-Community/c...

I hope it help. Do let me know if I can help more.
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1 person found this answer helpful.

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Anonymous

2022-11-24T10:33:37+00:00
Hi Beau. I'm Greg, 10 years awarded Windows MVP and Volunteer Moderator, here to help you.
1. Try another browser to compare.
2. Clear each browser cache and cookies:
https://www.online-tech-tips.com/computer-tips/...

https://www.lifewire.com/how-to-delete-cookies-...
1. Try disabling all extensions to see if this helps:
https://community.box.com/t5/How-to-Guides-for-...

https://support.microsoft.com/en-us/microsoft-e...
1. For Edge, repair it in Settings > Apps > Apps & Features > Microsoft Edge > Manage > Repair, also reset in Edge Settings > Reset Settings.
For Firefox refresh it in it's Settings as shown here: https://support.mozilla.org/en-US/kb/refresh-fi...

Reset Chrome here:

https://support.google.com/chrome/answer/329621...

https://www.lifewire.com/how-to-reset-google-ch...
1. If that fails uninstall the browser (except Edge) in Settings > Apps > Apps & Features, restart PC then reinstall browser from fresh download:
Firefox download: https://www.mozilla.org/en-US/firefox/new/

Chrome download: https://www.google.com/chrome/

Edge download (to reinstall over itself as a Repair Install):

https://www.microsoft.com/en-us/edge

Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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1 person found this answer helpful.

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Internet connected but Webpages not loading on new Windows 11 machine.

24 answers