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Samsung USB Type-C AKG earphones does not work with my Windows 11 Laptop

Anonymous
2023-05-15T13:44:14+00:00

Hi. I am using Zenbook Pro 16X OLED laptop and when I plug my Samsung AKG USB C earphones it detects my earphones only as input device (microphone) but not as output device. I also had Lenovo Legion 5 15ACH6H and my earphones worked on Legion 5 laptop flawlesly. It works on my smartphone too. But not on my current laptop.

P.S. I have searched in web and found same problem on different users. All of them say that "Windows detects USB C earphone only as a microphone!"

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-06T18:46:59+00:00

    i found the solution , you should disable from , device manager -> Audio -> Technologie intel smart sound

    20+ people found this answer helpful.
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  2. Anonymous
    2023-11-23T22:24:48+00:00

    Thanks for trying, but it didn't resolve my problem with Samsung AKG headphones. They appear in the device manager, but they do not appear as speakers in the speaker selection at the bottom right of the screen. It seems the device is still considered to be only a microphone and not headphones.

    10+ people found this answer helpful.
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  3. Anonymous
    2024-02-26T22:13:58+00:00

    I don't know how....but somehow after opening all sort of settings and trying things, I figured it out!

    Go to SYSTEM --> SOUND --> double click on MORE SOUND SETTINGS (i guess, my language on my pc is Dutch)--> Choose your headphones (probably the one all the way down) --> Double click on your usb-c headphones --> SPATIAL SOUND --> it's probably 'off' so click on it and select WINDOWS SONIC FOR HEADPHONES --> OK.

    Now your pc/laptop recognizes your headphone.

    10+ people found this answer helpful.
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  4. Anonymous
    2024-03-17T23:09:39+00:00

    Thanks, but the Samsung AKG headset does not appear as speaker, only as microphone... So I can't select them since they do not appear. They only appear under the imput section, not under the output section.

    6 people found this answer helpful.
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  5. Anonymous
    2023-05-15T14:20:55+00:00

    Hello Mübarək,

    My name is Hanem, an independent advisor, and I'm here to help you.

    I'm sorry that you are experiencing this issue, and I will try my best to assist you.

    Kindly check if your machine doesn't have any pending patches which could be causing the issue. Just go to Start > Settings > Update & Security > Windows Update > Check for Updates.

    Have you already reinstalled the audio driver? If not yet, please do so.

    1. Press Windows + X, and select Device Manager.
    2. Click the arrow beside the word Audio inputs and outputs, right-click on your audio device/driver, and select Uninstall device.
    3. Then restart the system to reinstall the driver again.

    Here is also a link you can refer to how to fix audio issues in Windows.

    https://support.microsoft.com/windows/fix-sound...

    I hope this helps, feel free to contact me for any further questions.

    4 people found this answer helpful.
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