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How do i get rid of popup false virus alerts in Windows 11?

Anonymous
2023-07-11T00:17:16+00:00

My system is clean of viruses and malware[ I have done many scans] but the false alerts continue on the right side of whatever windows is open. I tied to kill the browser process but the alert stays even on my desktop. Is there a way to stop notifications in Windows?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-13T17:34:39+00:00

    Hi Cynthia,

    I had the same problem yesterday, exact same as your screen shots. I did everything installing Malwarebytes etc and no software found anything. However trial and error suceeded! Really simple.

    Go into your browser settings, I use EDGE, go to >>>>>Cookies and site permissions

                                                                                           Manage and delete cookies and site data

    Top of page: Cookies and data stored

                         (***Manage and delete cookies and site data***)

    Next down same page: Site permissions

                                              (**All sites**)

    Next down same page: Recent activity

    THIS IS WHERE YOU NEED TO BE!

    The latest changes made to site permissions

    You should see a list of recent sites, and you should open each one in turn and RESET Permissions, at th etop of the page, **** on each and every recent sites since they started popping up, I did them all.

    No malware software worked at all for me and the moment I did this they all stopped immediately!

    Really hope this helps as i know how frustrating it is.

    Rob

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  1. Rob Koch 25,875 Reputation points Volunteer Moderator
    2024-02-13T18:29:46+00:00

    Though Robert Reid has the general idea, the official method for dealing with these Microsoft Edge browser notifications is covered in the following Microsoft Support article.

    Manage website notifications in Microsoft Edge - Microsoft Support

    The reason these aren't detected as malware is because they aren't, they're simply browser notifications that you allowed by doing exactly that, clicking the 'Allow' button displayed on some web page, possibly not even named the same, that displayed as a popup while you were browsing in the past.

    The other option for these more annoying advertisers is other not the obvious 'Block', but something you might not recognize like 'Maybe next time', 'Not right now', or other longer phrases that are also often displayed in light gray, which are difficult to see. So, pay attention when clicking any popup displayed, since they're often tricks by advertisers trying to get you to accept their less reputable garbage.

    All major browsers like Edge and Chrome also have these, but the methods to manage them are different and so you'll need to look elsewhere for how to deal with them on 3rd-party browers.

    Rob

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  1. Anonymous
    2024-02-13T16:18:18+00:00

    I have the same issue. I attached the screen shot of the Pop Ups.

    Could someone help us.

    Thanks

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  2. Anonymous
    2024-02-29T23:16:41+00:00

    You’re very welcome, Michelle.

    So glad my post helped at least 1 person! 😊 I’m not tech savvy at all but felt my stumbled upon solution would help someone.

    Rob Reid

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  3. Anonymous
    2024-02-13T18:56:11+00:00

    Thank you for your comments Rob, it is very much apprecaited.

    At least after hours of diligent searching and trying, I stumbled upon a solution that worked. Unlike the other responses on this forum, which were unhelpful, this one addressed the issue and indeed worked.

    It’s important to note that the problem probably wasn’t caused by anyone intentionally clicking something they shouldn’t have; rather, a simple accidental click, whilst working hard at their job. Most PC users, including myself, aren’t necessarily IT-savvy, therefore a simple laymans answer is what people are looking for.

    Rob

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