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Phone hotspot connected but have no internet

Anonymous
2024-02-16T02:10:14+00:00

Hello

I have a problem where my laptop (Nitro AN515-52) connected to the phone hotspot (iphone 15 pro) but show as no internet and I can't use the internet. This never happened before and I used this hotspot frequently before this.

I am not sure is this a phone or laptop problem, however I can use 5G on the phone just fine and can share hotspot to my ipad and internet is working. So i suspect laptop more.

What I've tried so far

  1. Restart both phone and laptop
  2. Forget wifi
  3. Restart wifi network adapter driver
  4. Flush DNS
  5. Reset network setting (both phone and laptop)

For more information

I'm not sure if this is part of the same problem or not.

I do have wifi which I usually have problem too, connected but no internet. However, that is my apartment wifi that can have bad signal and be unreliable at time. This problem is on and off for years and I do not have access to router.

Thanks in advance

Windows for home | Windows 11 | Internet and connectivity

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4 answers

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  1. Anonymous
    2024-02-28T11:28:28+00:00

    This happens to me occasionally, usually after a Windows Update. In my case, if I edit the hotspot settings, it works again.

    So, in Settings > Network & Internet > Mobile Hotspot

    With the hotspot switched on or off, expand Properties and click Edit. Change the network name and/or password. Reconnect to the hotspot with the external device/devices.

    In my case, this is the solution every time.

    10+ people found this answer helpful.
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  2. Anonymous
    2024-02-16T08:13:54+00:00

    I forgot to mention I already did that and it said best drivers are already installed

    6 people found this answer helpful.
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  3. Anonymous
    2024-02-16T06:00:03+00:00

    Hey there!

    My name is Ravi, and I am an independent advisor. I am happy to help you. :)

    I understand you're facing an issue with the mobile hotspot.

    I see you have already tried a few things.

    Try updating the WiFi driver.

    1). Press Win+X and select the Device Manager.

    2). Expand the Network adapters category.

    3). Right-click on the WiFi network adapter to select an Update driver option for it.

    4). Click on Search automatically for drivers.

    Feel free to get in touch again if you have any additional questions.

    Cheers,

    Ravi

    1 person found this answer helpful.
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  4. Anonymous
    2024-02-16T16:46:15+00:00

    Have you tried uninstalling the WiFi driver?

    If you have done it, could you tell me if the problem started after a recent Windows update?

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