Error 530032

Question

Error 530032

Raymond Tan 16

Hi,

I have an user having issue accessing excel online. I have navigate to aad under risky user but cannot find its UPN. There is no Conditional access policies. How to unblock ?

Siva-kumar-selvaraj 15,721 Reputation points

2022-02-25T20:36:24.59+00:00

anonymous user-2701, Just checking in to see whether the response was helpful. If this solves your question, please don't forget to click "Accept the answer" and Up-Vote for it, which may be useful to other members of the community reading this topic. Please let us know if you have any further questions.
Thanks,
Siva-kumar-selvaraj 15,721 Reputation points

2022-03-02T07:26:22.457+00:00

anonymous user-2701, I'd want to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let us know. Thank you for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

1 answer

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Siva-kumar-selvaraj 15,721 Reputation points

2022-02-25T20:36:24.59+00:00

anonymous user-2701, Just checking in to see whether the response was helpful. If this solves your question, please don't forget to click "Accept the answer" and Up-Vote for it, which may be useful to other members of the community reading this topic. Please let us know if you have any further questions.
Thanks,
Siva-kumar-selvaraj 15,721 Reputation points

2022-03-02T07:26:22.457+00:00

anonymous user-2701, I'd want to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let us know. Thank you for your time and patience throughout this issue.

---
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Answer 1

Hello anonymous user-2701,

Thanks for reaching out.

Ideally, this occurs when your organization has configured the Sign-in risk policy/User risk policy from Identity Protection policies as described here so that users' access is blocked when a risk is detected.

If self-remediation options have previously been setup, users can unblock access by using Azure AD Multi-Factor Authentication (MFA) and self-service password reset (SSPR). Otherwise, company administrators must manually check users' risky events and mitigate them. For further information, see how risk remediation works.

Hope this helps.

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Error 530032

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