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Windows Defender Offline asking for BitLocker Key

Anonymous
2023-10-22T18:24:32+00:00

I just had a virus which was successfully detected. Now I wanted to do an offline scan and it is asking for my Bitlocker-Recovery-Key. I can’t find any information that Windows Defender Offline needs the Bitlocker-Recovery-Key.

How should I proceed? Should I put the Recovery-Key in?

[moved from de-de]

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-11T14:57:19+00:00

    Hello,

    So Bitlocker is needed to open the system? Won't data be recovered or lost when it is entered?

    Thank you for your reply and understanding.

    Sincerely, Pavel Hoffman

    4 people found this answer helpful.
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  2. Anonymous
    2023-10-23T03:12:24+00:00

    Hello,

    Thank you for using Microsoft products and posting to the community.

    Did you set up BitLocker yourself before?

    If you have enabled BitLocker by yourself and have the recovery key, since Windows Defender Offline makes your computer boot in a "non-regular" way, the system will not automatically unlock it. You can safely input the recovery key there. Once the scan finishes and you boot into the system normally, it should not ask for the key anymore.

    Please feel free to let me know if you have any further updates, thanks.

    Best Regards,

    Johann - MSFT | Microsoft Community Support Specialist

    3 people found this answer helpful.
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  3. Anonymous
    2023-12-24T18:16:45+00:00

    Hello,

    Thank you for using Microsoft products and posting to the community.

    Did you set up BitLocker yourself before?

    If you have enabled BitLocker by yourself and have the recovery key, since Windows Defender Offline makes your computer boot in a "non-regular" way, the system will not automatically unlock it. You can safely input the recovery key there. Once the scan finishes and you boot into the system normally, it should not ask for the key anymore.

    Please feel free to let me know if you have any further updates, thanks.

    Best Regards,

    Johann - MSFT | Microsoft Community Support Specialist

    where can i find my bitlocker key? i was trying to do the same but skipped all those steps in fear of lossing data?

    1 person found this answer helpful.
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  4. Anonymous
    2023-10-27T09:20:58+00:00

    Hello,

    I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

    1 person found this answer helpful.
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  5. Anonymous
    2023-10-25T10:44:00+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

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