Ran the command "ipconfig /release" and then "ipconfig /renew" but renew will not work and says media is disconnected. How do I fix this?

Anonymous

I have a Dell Inspiron 15 7000 laptop with Windows 11 and is all up to date. I was running commands in Powershell 7 (ran as admin) for a class assignment and one was to run ipconfig /release and then ipconfig /renew, however, renew did not work and is saying my media is disconnected. Troubleshooting I have already done is:

Updating Windows and laptop
Reset the router
Ran Network Adapter troubleshooter and it came back with no issues
Reset Winsock catalog commands in Command Prompt (ran as admin) and restarting device
Restarting device
Disabling and enabling network adapters through command in Powershell 7 (ran as admin)
ipconfig /flushdns

This is what it looks like in Powershell 7 (screenshot would not upload):

PS C:\Windows\System32> ipconfig /renew

Windows IP Configuration

No operation can be performed on OpenVPN Wintun while it has its media disconnected.
No operation can be performed on OpenVPN TAP-Windows6 while it has its media disconnected.
No operation can be performed on Local Area Connection* 1 while it has its media disconnected.
No operation can be performed on Local Area Connection* 2 while it has its media disconnected.
No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

Unknown adapter OpenVPN Wintun:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::94ad:a6d:e2b1:e60a%11
Autoconfiguration IPv4 Address. . : 169.254.60.83
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Unknown adapter OpenVPN TAP-Windows6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : resnet.cwu.edu
Link-local IPv6 Address . . . . . : fe80::2d59:5904:ef9f:8c57%13
IPv4 Address. . . . . . . . . . . : 10.10.14.242
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Default Gateway . . . . . . . . . : 10.10.0.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

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5 answers

franco d'esaro 24,991 Reputation points Volunteer Moderator

2024-02-16T14:31:58+00:00

The result of ipconfig shows that the wireless network card receives a correct IP address.

I still see VPN and VirtualBox virtual adapters present in the system. But is your connection working now or are you still having problems?
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Anonymous

2024-02-15T23:39:17+00:00

Microsoft Windows [Version 10.0.22621.3155]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-L614O2L
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Unknown adapter OpenVPN Wintun:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Wintun Userspace Tunnel
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-0B
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::94ad:a6d:e2b1:e60a%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.60.83(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 654966823
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-96-0E-E9-A8-7E-EA-7B-11-C3
NetBIOS over Tcpip. . . . . . . . : Enabled

Unknown adapter OpenVPN TAP-Windows6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-00-F1-B0-64
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : A8-7E-EA-7B-11-C4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : AA-7E-EA-7B-11-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel(R) Wireless-AC 9560 160MHz
Physical Address. . . . . . . . . : A8-7E-EA-7B-11-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:6c54:4ef0:8e60::11cc(Preferred)
Lease Obtained. . . . . . . . . . : Thursday, February 15, 2024 3:36:24 PM
Lease Expires . . . . . . . . . . : Friday, February 16, 2024 3:36:27 PM
IPv6 Address. . . . . . . . . . . : 2600:6c54:4ef0:8e60:80d1:e3ed:503:17cd(Preferred)
Temporary IPv6 Address. . . . . . : 2600:6c54:4ef0:8e60:cc7a:6303:b2be:fdd8(Preferred)
Link-local IPv6 Address . . . . . : fe80::d115:3bfd:ed59:80f%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, February 15, 2024 3:36:30 PM
Lease Expires . . . . . . . . . . : Friday, February 16, 2024 3:36:26 AM
Default Gateway . . . . . . . . . : fe80::7637:5fff:fecc:e50c%13
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 111705834
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-96-0E-E9-A8-7E-EA-7B-11-C3
DNS Servers . . . . . . . . . . . : 2600:6c54:4ef0:8e60::1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
lan

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : A8-7E-EA-7B-11-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
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franco d'esaro 24,991 Reputation points Volunteer Moderator

2024-02-15T21:27:10+00:00

Keep the VPN disabled, open CMD and type ipconfig /all and then press enter. Copy everything and post the result.
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Anonymous

2024-02-15T18:05:46+00:00

I tried connecting to my home network and school network at separate times and got the same output from the command. I can connect to my home wi-fi and school wi-fi though. I have a VPN I use occasionally but it has been disconnected the whole time I have been having this issue.
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franco d'esaro 24,991 Reputation points Volunteer Moderator

2024-02-15T17:51:22+00:00

Is the network you are connecting to your home network or is it the school network? If you are using a VPN, disable it and try connecting again
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