This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have Windows 11 Home and purchased the Pro upgrade through the Microsoft store. I keep getting Windows upgrade failed Error Code:0x80070490. I tried using the generic key but that fails as well. My Microsoft account shows I paid for the upgrade Home to Pro, but it shows my Lenovo Laptop is still a Home Account. How do I fix this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
I resolved this issue by doing the following:
My system now shows as Windows 11 Pro!
Here is what I got from WINVER:
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Can you confirm the current version and build of windows.
Type winver in Search and select the top result. Post back the version and build details. You might have to complete a repair install using the latest ISO image file from Download Windows 11 (microsoft.com)
Yes I did. I disconnected my network cable and disabled WIFI. Also the properties for my PC is still showing that it is a Home edition not Pro edition.
Did you try the generic key while offline?
