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Microsoft store won't and can't be open

Anonymous
2023-08-02T04:00:05+00:00

Microsoft store can't be open. Whenever I want to start it that do nothing and when I try to do wsreset it say the app wasn't able to start correctly. I tried everything I could find and nothing worked. Please help me it been several months since the problem is here. It all started when I upgraded from windows 10 to windows 11. Thanks for your time.

Windows for home | Windows 11 | Microsoft Store

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  1. Anonymous
    2024-02-06T23:37:47+00:00

    I had the same issue. After 8 hours of research I fixed it. Please see below:

    I am not affiliated with any of these link or programs, anything you do is at your own risk. However, this worked for me.

    Fix issues with Microsoft Store

    Step 1: Download the gaming Service Repair Tool for PC, from Xbox. https://aka.ms/GamingRepairTool

    Follow instructions from here: https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool

    Test if xbox works skip to Step 5.

    If not, next

    Step 2:

    Download Wingetui from : https://www.marticliment.com/wingetui/ Install Go to the "Installed" tab and search "xbox". If you see "Xbox" Next, if not, Step 3

    Right click on "xbox" and uninstall as administrator. Repeat for "Microsoft Store"

    Step 3:

    Goto: https://store.rg-adguard.net/

    Copy link below and past in the space next to URL(link) https://apps.microsoft.com/detail/9MV0B5HZVK9Z?hl

    Press the check mark or press enter

    Step 4:

    Right click on the windows icon on taskbar and click on Windows Powershell (admin)

    Get the path to the downloaded file

    Copy Add-AppxPackage -Path and paste in PowerShell, then add in the direct path to the file (see below for example)

    Enter: Add-AppxPackage -Path C:\Path\App-Package.msixbundle

    Step 5: run xbox app. This will find the error with windows store and fix it. Fix all issues found here. The locations to repair files in xbox app is settings -> General ENJOY

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  2. Anonymous
    2023-08-02T17:43:46+00:00

    Already tried all these methos and why does in fix 4 you need microsoft store to fix microsoft store

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  3. Anonymous
    2023-08-05T17:07:55+00:00

    Still the WSRESET - i command does nothing more and say that the app was unable to start and i already tried and does not help at all and store still not working

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  4. Kapil Arya 37,836 Reputation points Volunteer Moderator
    2023-08-02T12:36:49+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-microsoft-store-wont-open-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  5. Sumit D - IA 171.1K Reputation points Independent Advisor
    2023-08-02T05:49:41+00:00

    Hi Zou,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Try using WSRESET with i switch and see if it helps.

    The following command would Reset and Reinstall Microsoft Store on your computer:

    Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

    Type "WSRESET - i" without quotes.

    Press Enter.

    Wait for the process to complete.

    Hope that helps, and rely on us for any further inquiries. All the best.

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