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"Your WSUS server currently shows that no computers are registered to receive updates."

PatrickGobels 6 Reputation points
2022-02-22T03:52:36.967+00:00

Hello!

I fixed my WSUS-thingie: It downloaded all updated. However, "Update Services" do not display the computers:

https://i.imgur.com/9eP2Xfp.png

https://i.imgur.com/5TWh4sa.png

However, if I start a manual Windows Update on the clients, the update starts, but stops. It even says that some options are configured by "my organization" and it (!) shows the correct group policies:

https://i.imgur.com/d4du9Im.png

https://i.imgur.com/r3ktdE1.png

A ping to update.microsoft.com fails as timeout.

So, the clients recognize the GPOs, but WSUS does not recognize the computers in the overview in "Update Services".

.Here is a screenshot of the "Group Policy Management":

https://i.imgur.com/0AA4H2m.png

And here of the "Active Directory Users and Computers"

https://i.imgur.com/ZKU94SA.png

What can I do?

Thank you!

Windows for business | Windows Server | User experience | Other
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5 answers

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  1. Adam J. Marshall 10,771 Reputation points MVP
    2022-02-22T04:17:50.627+00:00

    Sounds like your GPO Policies are not pointing to your WSUS Server

    Take a review of my 8 part blog series. Part 4 will give you policies, but I'd recommend reading the whole series and other blogs on my site to help you with your situation.

    https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-4-creating-your-gpos-for-an-inheritance-setup/

    Also, Another really relevant article is:

    https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/

    1 person found this answer helpful.
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  2. Mickey Ayres 1 Reputation point
    2022-03-07T20:21:13.983+00:00

    I am also experiencing the same issues.
    Name IsDefaultAUService


    DCat Flighting Prod False
    Windows Store (DCat Prod) False
    Windows Server Update Service True
    Windows Update False

    output from powershell

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  3. Adam J. Marshall 10,771 Reputation points MVP
    2022-03-03T14:36:29.773+00:00

    From an Administrative Command Prompt on an affected client, run the following:
    gpresult /h gpo.htm
    and share the result with your favourite method or pastebin it so that we can see it.

    Also, From an Admin PowerShell on the affected client, what is the output of

    $(New-Object -ComObject "Microsoft.Update.ServiceManager").Services | Select-Object Name, IsDefaultAUService
    
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  4. PatrickGobels 6 Reputation points
    2022-03-03T10:10:59.813+00:00

    No, those articles sadly didn't help at all.

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  5. Amandayou-MSFT 11,166 Reputation points
    2022-03-03T07:22:31.47+00:00

    Hi,

    Haven't heard from you for some time, is AJTek-Adam-J-Marshall's answer helpful to you? If it is helpful, please accept answer. It will make someone who has the similar issue easily find the answer.

    If you have any other issues, please don't hesitate to let us know.

    Thanks and have a nice day.


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