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Fix RunDLL error

Anonymous
2024-03-02T12:03:21+00:00

I use a Windows 10 pc. I've had a error that has showed up for about 3 months. It is a runDLL error, quoting:

"RunDLL

There was a problem starting C:\Users\MarianPC\AppData\NtscNotification\DnlterIssessment\RnbmrWebPEndrsrv.dll

Access is denied.

"

When trying to access the location of the dll in the file exp/orer or even the run menu, it says that "It is unavailable" and that "If the location does exist, make sure sure the disc is inserted", although I don't have any usb, disc, or anything like that.

Any way I could fix it? It might be the problem in my previous forum post where my programs flicker every second, which I still haven't figured out..

Now, im not sure if i chose the right topic for this thread, as i am kinda new. notify me if i did something wrong!

EDIT:

My specs are:

NVIDIA GEFORCE GTX 1650 Graphics Card which i often update software for,

16 GIGS of DDIM RAM,

An AMD Ryzen 5 3600 6-Core Processor

Windows for home | Windows 10 | Performance and system failures

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  1. _AW_ 67,211 Reputation points Volunteer Moderator
    2024-03-03T10:24:43+00:00

    Hi,

    To remove the error, first download Autoruns:

    https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns 

    • Unzip autoruns64.exe, then right click and run as administrator.
    • In Autoruns Options, make sure both "Hide Windows Entries" and "Hide Microsoft Entries" are unchecked, and "Hide Empty Locations" should be checked.
    • In the Quick Filter box enter: rundll
    • Click on each entry found, then look to the bottom of the Autoruns window and you should see the complete file path
    • If the path references RnbmrWebPEndrsrv.dll, right click on the entry and delete

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  1. Anonymous
    2024-03-03T09:42:35+00:00

    Hi, Mars SMTH

    Welcome to Microsoft Community.

    We are sorry but there is no quick search function in Task Scheduler at the moment, if you think it's too troublesome to find it, you can try the fix in Method System File Checker (SFC) and DISM scan to see if it works.

    Sincerely

    Nicholas | Microsoft Community Support Specialist

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  3. Anonymous
    2024-03-03T09:21:26+00:00

    Before i try the clean boot, i wanna try the scheduled tasks. it seems promising since it seemingly happens every hour or so and sometimes makes my game crash. One question, how do i search for the thing easier? There are like 100 scheduled tasks/folder things to look into, so i wanna know if there is a searcher/finder for phrases.

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  4. Anonymous
    2024-03-03T05:06:07+00:00

    Hi, Mars SMTH

    Welcome to Microsoft Community.

    From your description, we understand that you are encountering an issue with a DLL file error. According to the error message you provided, it appears that the RnbmrWebPEndrsrv.dll file is attempting to use Windows auto-start but fails due to either the file being missing or inaccessible. You can try the following steps to resolve it:

    1. Clean Boot to start Windows with a minimal set of drivers and startup programs. This can help determine if the error is caused by background programs.
      • Press Windows Key + R, type msconfig, then press Enter.
      • Go to the Services tab, check "Hide all Microsoft services," then click "Disable all."
      • Switch to the Startup tab, and click "Open Task Manager."
      • In Task Manager, for each startup item, select it, then click "Disable."
      • Close Task Manager, click "OK" on the System Configuration startup tab, then restart your computer.
      If the error doesn't occur after a clean boot, you can gradually enable services and startup items to identify the problematic program.

    Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

    1. System File Checker (SFC) and DISM scan: Corrupt system files can also cause RunDLL errors. Running the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools can repair these files.
      • Open Command Prompt as an administrator.
      • Run the DISM tool: type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.
      • After DISM completes, type sfc /scannow and press Enter.
      • Once the scan is complete, restart your computer.
    2. Check Scheduled Tasks: The error could also be due to scheduled tasks attempting to run a missing DLL file. You can try checking the Task Scheduler to locate it.
      • Open Task Scheduler by searching for it in the Start menu.
      • Browse the Task Library to see if any tasks are related to the path file mentioned in the error, such as RnbmrWebPEndrsrv.dll. If you find such a task, disable or delete it.

    Hope these methods help you!

    Sincerely

    Nicholas | Microsoft Community Support Specialist

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