Finding the Redeem Code

Question

Finding the Redeem Code

Anonymous

I bought the Bundle for Java and Bedrock edition Minecraft virtually. I wanted to play the full Java version (It's currently stuck on demo). I tried to find my redeem code through emails, my Microsoft purchase history, the Microsoft app, and the Xbox app. However, I couldn't find it anywhere.

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Answer 1

Hey Yuhua!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Minecraft.

Based on your description, the only reason that you're unable to find the Minecraft Java and Bedrock redeemed codes transaction from your account is that the codes were redeemed to a different Microsoft account.

Kindly check your other Microsoft email accounts on account.microsoft.com > Payment and Billing > Order History > Select the date of range when you redeemed your codes for Minecraft Java and Bedrock bundle.

Also, check the accounts' Order History of your family members or friends who might have been using your Xbox console or Windows PC frequently at your home. It might be possible that the codes were redeemed to one of their accounts.

If you feel the need to contact Microsoft Support, you may contact them through this link:

https://support.xbox.com/en-US/contact-us/

Thank you for your kindness and understanding! Please let me know if you need anything else.

Best regards,

Darhyl

Answer 2

Anonymous

hi man how work is going is it good or not can you tell me how to get mc free trial

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Finding the Redeem Code

2 answers